EUC OT Specialist

Cadent Gas Limited; Coventry; Hybrid; GBP 35,000 - 65,000; Full time

Job description

Job Purpose

Please note: this position offers the ability to work in a hybrid manner, with 2-3 days per week required at Cadent’s Ansty Headquarters.
Interviews are to take place in May 2025.

We are looking for a highly qualified EUC OT Specialist with experience in IT and engineering, ideally within a regulated environment such as utilities or finance. You should have a proven track record in delivering engineering projects, preferably within the gas industry, and possess comprehensive knowledge of gas plant and systems.

A strong understanding of risk management principles, HSE regulations, and engineering processes on operational gas sites is essential; along with in-depth knowledge of physical, personnel, and cyber security principles, and supporting mission-critical systems in a 24x7x365 environment, is necessary. You will be responsible for OT systems, applications, and end-user compute support, ensuring optimal performance and adherence to SLAs.

Responsibilities include managing end-user computer activities, maintaining OT systems and applications, overseeing outsourced support providers, and supporting critical OT systems as part of an on-call rota. You will also promote Cadent’s values and ensure adherence to all policies and standards. If you are ready for this challenging role, we encourage you to apply.

Key Responsibilities

This is a high-impact role that offers stretch, variety and the chance to shape the future of Cadent’s Operational Technology and SecOps projects.

The successful EUC OT Specialist will:

1. Be accountable for daily system management support activities on the End User Compute activities on the IT/OT Edge Platform and associated OT devices, including health checks, issue diagnosis, resolution and maintaining OT systems and applications to prevent incidents.
2. Implement, maintain, and support a reliable build and core application stack for end users, ensuring changes are thoroughly tested and approved.
3. Provide technical assurance during high priority incidents and problem management, offering expertise in root cause investigations and corrective actions.
4. Support OT Network Engineers in managing the end-to-end OT services and represent Cadent in security forums across the energy sector.
5. Develop and implement maintenance policies, ensure disaster recovery SOPs are in place and tested, and support the creation of NROs for maintenance and project work.

Skills and Experience

You will be qualified and experienced EUC OT Specialist with:

1. Expertise in Baseline Build of IT/OT Edge Platform systems, Vulnerability Management, and Security/System/Application patching.
2. Proficiency in OT RTU change and configuration management, Packaging and Feature release on operating systems, and Endpoint protection anti-virus management and deployment.
3. Knowledge in clustering, system monitoring, security monitoring, policy administration, and IT security principles.
4. Skills in developing, maintaining, and supporting systems for high availability, disaster recovery, and Business Continuity Management (BCM).
5. Experience in system management, administration, and configuration of Windows Server and Client systems.

At Cadent, we’re thrilled to be part of the future of UK energy!

We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.

We’re making a difference through innovation and new ways of working. Together, we’re shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do.

What’s In It for You

Here at Cadent, we recognise that our people are truly unsung heroes. Quietly confident, delivering every day - that’s why we’re committed to supporting our people to get the best out of themselves. For this role, we offer:

1. Annual bonus
2. Pension Scheme double matched up to a total of 18% of salary
3. 25 days holiday, plus statutory days, and an option to buy more
4. An extra day off each year to celebrate life’s special moments
5. Career development with funded learning options
6. Flexible working and strong ED&I commitments
7. Generous family policies and flexible benefits
8. Retail discounts, gym access, and more

We support a healthy work-life balance and are open to flexible working options.

Diversity and Inclusion

Don’t meet every requirement? No problem! If you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application – you may just be the right person for this role or other opportunities at Cadent.

We value diversity and are committed to being an equitable employer. Our employee communities – Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) – can’t wait to welcome you!

Circle Back Initiative

As a proud member of The Circle Back Initiative, we ensure all candidates receive a response to their application.

What’s next?

To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon. To learn more about Cadent, visit our website at Home - Cadent Gas Ltd

Be part of something big. Help shape the future of gas for generations to come.