eTrading Client Success Manager - FX

Vertus Partners; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

Join a leading financial institution in a dynamic front-office role focused on institutional market solutions and client engagement. This position is ideal for individuals with a solid understanding of financial markets and electronic workflows. You will support and manage a diverse portfolio of institutional clients, ensuring a seamless experience and timely delivery of services. With a proactive approach to problem-solving and strong analytical skills, you will contribute to onboarding processes and client strategy. This is an exciting opportunity to enhance client relationships in a fast-paced environment.

Qualifications

• Experience in financial markets and client-facing roles.
• Ability to work across business, operations, and technology teams.

Responsibilities

• Manage relationships with institutional clients across global markets.
• Collaborate with internal teams for seamless client experience.
• Participate in trade execution and support operational excellence.

Skills

Client Relationship Management

Analytical Thinking

Communication Skills

Problem Solving

Understanding of Financial Markets

Job description

Contact email:

[e-mail]

Job ref:

ETE/HH/0605_1746548956

Startdate:

ASAP

Join a leading financial institution in a front-office role focused on institutional market solutions and client engagement. This position is suited to someone with a strong understanding of financial markets, electronic workflows, and client relationship management.

Key Responsibilities

Support and manage relationships with a diverse portfolio of institutional clients across global markets.

Collaborate across internal teams to ensure seamless client experience and timely delivery of services and solutions.

Participate in trade execution and support processes, ensuring operational excellence and risk awareness.

Contribute to onboarding processes, trade query resolution, and overall service enhancement.

Provide input on client strategy, performance analytics, and solution design.

Maintain awareness of broader market trends, client positioning, and industry developments.

What We're Looking For:

Experience working within financial markets, particularly in client-facing or electronic trading environments.

Ability to work across business, operations, and technology teams.

Strong analytical thinking and communication skills.

A proactive approach to solving problems and improving client experience.

Comfort with data and system-based workflows.

Preferred Experience:

Exposure to FX, fixed income, or other electronic trading asset classes.

Familiarity with market infrastructure, platforms, or API-based trading.

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