Ethics & Compliance Manager

Deliveroo; London; Hybrid; GBP 60,000 - 85,000; Full time

Job summary

Deliveroo seeks an Ethics & Compliance Manager to enhance their global ethics and compliance program. The role involves managing compliance across international jurisdictions, conducting risk assessments, monitoring regulatory changes, and leading internal investigations. This hybrid position requires strong problem-solving skills, excellent communication, and a proactive approach to compliance challenges.

Benefits

Flexible working arrangements

Healthcare benefits

Generous annual leave

Qualifications

• Experience working in compliance, auditing or legal at a multinational organisation.
• Experience of working with global stakeholders across functions and levels.
• Strong English communications skills, both written and verbal.

Responsibilities

• Manage ethics & compliance efforts across multiple international jurisdictions.
• Conduct risk assessments to identify and mitigate compliance risks.
• Monitor and audit internal processes related to compliance regulations.

Skills

Compliance experience

Stakeholder engagement

Problem-solving

Attention to detail

Curiosity

Education

University degree, preferably in Law

Job description

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Deliveroo's Ethics & Compliance team promotes a culture of using good judgement and acting with integrity. This involves developing a clear understanding of Deliveroo's rules and standards to provide the necessary tools, guidance and oversight needed to adhere to them.

Sitting part of the Legal organisation but operating as an independent function, the Ethics & Compliance team empowers employees to confidentially raise concerns, thereby reinforcing a speak-up culture. Additionally, the team conducts investigations of potential misconduct and provides support for the protection of whistleblowers.

We are looking for an Ethics & Compliance Manager, who will support the ongoing implementation of all aspects of Deliveroo’s global ethics and compliance program, drive key workstreams, support the business on new initiatives and investigate & remediate issues of concern.

We’re looking for someone who likes to solve difficult problems, is willing to explore creative ways to engage stakeholders, and wants to build a strong, innovative compliance program - all whilst acting with a strong sense of purpose.

This role is a hybrid position; you will need to be on-site in a Deliveroo office 3 days a week.

What You'll Do:

• You will help to manage Deliveroo’s ethics & compliance efforts across multiple international jurisdictions, working with stakeholders to make our compliance systems and controls the best they can be;
• You will conduct periodic risk assessments, to identify, assess, and mitigate compliance risks across the various business functions and geographic regions;
• You will regularly monitor and audit internal processes and act on developments in compliance regulations and laws, performing reviews to make sure our controls are up to date, and report your findings to Legal leadership;
• You will conduct desktop due diligence on our supply chain and partners;
• You will help the team develop, implement, and update Ethics & Compliance policies and procedures to align with changing regulatory requirements;
• You will deliver training and communications on our policies and procedures, to make sure employees have a clear understanding of Compliance obligations and ethical standards;
• You will conduct internal investigations to address any alleged breach of rules, regulations or policies, and develop other measures designed to enforce Deliveroo’s Code of Conduct.

What we're looking for:

• Experience working in compliance, auditing or legal, at a fast-paced, multinational organisation, with a strong track record of execution and delivery;
• Experience of working with global stakeholders across all functions and levels;
• A university degree, preferably in Law;
• Experience of working with the Bribery Act, Criminal Finances Act, International Sanctions, Anti-Money-Laundering laws and/or the Modern Slavery Act;
• Strong English communications skills, both written and verbal, with excellent attention to detail; additional languages are a plus;
• Experience of conducting internal investigations and developing other measures designed to enforce the Company’s Code of Conduct;
• Curiosity and hunger for learning and happy to “roll your sleeves up” and turn your hand to anything.
• A practical, innovative and pragmatic approach to solving problems and mitigating compliance risk.

Why Deliveroo?

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

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