ETF Service Director - Vice President, Client Service II

BNY Mellon Capital Markets, LLC; London; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

Join a leading global financial services company as an ETF Service Director - Vice President in London, where you will cultivate client relationships, drive operational excellence in Asset Servicing, and influence cross-functional teams. This role offers a dynamic opportunity to make an impactful contribution in a collaborative environment focused on innovation and performance.

Benefits

Highly competitive compensation

Generous paid leaves

Wellbeing programs

Qualifications

• Sufficient years of client services experience within ETFs and Asset Servicing.
• Collaborative and flexible approach to problem solving.
• Ability to manage multiple work streams independently.

Responsibilities

• Build strong relationships with clients and internal teams.
• Analyze data and adopt a sense of urgency.
• Provide guidance to less experienced team members.

Skills

Analytical Skills

Problem-solving

Interpersonal Skills

Leadership

Education

Bachelor's degree

Job description

ETF Service Director - Vice President, Client Service II

Join to apply for the ETF Service Director - Vice President, Client Service II role at BNY

ETF Service Director - Vice President, Client Service II

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Join to apply for the ETF Service Director - Vice President, Client Service II role at BNY

Job Description

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

Job Description

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what is all about.

We’re seeking a future team member for the role of ETF Service Director - Vice President II to join our Asset Servicing - Client Experience team. This role is located in London - Hybrid

In this role, you will make an impact in the following ways:

• Build strong, collaborative relationships, both internally and externally with clients
• Analyses data and information and problem-solving skills
• Operates with a sense of urgency, but who can simultaneously prioritize effectively
• Communicate clearly and concisely and be able to adapt style depending on audience
• Apply strong controls focus, and know when to escalate
• Demonstrate strong leadership skills and provide guidance to less experienced team members
  
  

To be successful in this role, we’re seeking the following:

• Bachelors degree or the equivalent combination
• Sufficient years of client services experience within ETF’s and Asset Servicing, paired with operational expertise is beneficial
• Collaborative and flexible approach to problem solving, outstanding people and Interpersonal skills, and the ability to work effectively in a global team environment
• Able to work independently and autonomously, manage multiple work streams, and have an eye for detail
• Experience working with and influencing cross-functional teams and senior stakeholders
• A business focused Individual with a results-driven mentality combined with a high desire to work strategically
  
  

At BNY, our culture speaks for itself. Here’s a few of our awards:

• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
• “Most Just Companies”, Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg’s Gender Equality Index (GEI), 2023
  
  

Our Benefits And Rewards

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you.

BNY is an Equal Employment Opportunity/Affirmative Action Employer -Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

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