Esthetician

PBL Magazine; Harrow; On-site; GBP 35,000 - 50,000; Full time

Job summary

PBL Magazine is seeking a highly skilled Skin Specialist to deliver expert-led skin treatments and personalised care in a luxury clinic setting. The role emphasizes educating clients on skincare routines and driving retail sales through informed product recommendations.

The ideal candidate holds Level 4 qualification with at least two years of relevant experience and demonstrates excellence in advanced treatments, client communications, and professional presentation within the Lisa Franklin

Qualifications

• Qualified to at least Level 4 with two years of relevant experience.
• Strong expertise in advanced skin treatments.
• Confident in upselling skincare products and treatment plans to drive results and clinic performance.
• Impeccable communication and interpersonal skills with a luxury service mindset.
• Passion for continuous learning and staying up to date with industry innovations.
• Professional, polished, and well-presented, embodying the Lisa Franklin brand values.

Responsibilities

• Perform Lisa Franklin treatment protocols with precision and expertise.
• Deliver advanced skin treatments (e.g., radiofrequency, microneedling, IPL and laser-based modalities).
• Conduct in-depth skin consultations and tailor treatment plans to achieve visible transformations.
• Maintain meticulous client records and track progress and homecare.
• Provide aftercare guidance to enhance skincare results.

Skills

Skin care expertise

Consultation skills

Sales / upselling

Communication skills

Education

Level 4 aesthetic practitioner or senior therapist

Job description

We are seeking a highly skilled Skin Specialist. The ideal candidate will be qualified to at least Level 4 as an aesthetic practitioner or senior therapist, passionate about skincare, results-focused, and dedicated to providing an exceptional patient/client experience. You will play a crucial role in performing expert-led treatments, educating patients/clients' on skincare routines, and driving retail sales through personalised recommendations.

Key Responsibilities

Treatment & Client Care

• Perform all Lisa Franklin treatment protocols with precision and expertise, ensuring exceptional standards in every client session.
• Deliver advanced skin treatments (such as radiofrequency, microneedling, IPL and laser-based modalities) in line with clinic protocols.
• Conduct in-depth skin consultations, tailoring treatment plans to meet individual needs and achieving visible, long-term transformations.
• Maintain meticulous client records, tracking treatment progress and homecare to ensure optimal results.
• Provide aftercare guidance, educating clients on best practices to enhance their skincare results.

Retail & Upselling

• Actively recommend and upsell skincare products based on patient/clients’ concerns and treatment plans.
• Confidently educate patients/clients on the benefits of the Lisa Franklin product range, demonstrating expert knowledge of ingredients and their efficacy.
• Identify opportunities to introduce new treatments or add-on services to enhance the client experience.

Clinic Operations & Professionalism

• Maintain a pristine, luxury-standard treatment environment.
• Collaborate with the Front of House team to optimise scheduling, follow-ups, and rebooking strategies.
• Work closely with senior management to meet sales targets and Key Performance Indicators (KPIs).

Requirements

• Industry qualified to at least Level 4 with a minimum of two years of relevant experience.
• Strong expertise in advanced treatments.
• Confident in upselling skincare products and treatment plans to drive both patient/client results and clinic performance.
• Impeccable communication and interpersonal skills, with a luxury service mindset.
• A passion for continuous learning, staying up to date with the latest advancements and industry innovations.
• Professional, polished, and well-presented at all times, embodying the Lisa Franklin brand values.