Esthetician

PBL Magazine; Greater London; On-site; GBP 32,000 - 46,000; Full time

Job summary

PBL Magazine seeks a skilled Skin Specialist qualified to Level 4 in aesthetics to deliver expert-led skin treatments and educate clients on skincare routines. The role focuses on performing advanced modalities and achieving visible transformations in a luxury clinic setting.

You will build strong client relationships, maintain records, and drive retail sales through personalised recommendations while upholding a premium service standard.

Qualifications

• Industry qualified to at least Level 4 in aesthetics.
• Two years of relevant experience preferred.
• Strong expertise in advanced skin treatments.
• Confident in upselling skincare products and treatment plans.

Responsibilities

• Perform all Lisa Franklin treatment protocols with precision and exceptional standards.
• Deliver advanced skin treatments (e.g., radiofrequency, microneedling, IPL and laser-based modalities).
• Conduct in-depth skin consultations and tailor treatment plans for individual needs.
• Maintain meticulous client records and track treatment progress and homecare.
• Provide aftercare guidance to enhance skincare results.

Skills

Level 4 aesthetic qualification

Advanced skin treatments

Client consultations

Upselling skincare

Education

Level 4 aesthetic qualification

Job description

We are seeking a highly skilled Skin Specialist. The ideal candidate will be qualified to at least Level 4 as an aesthetic practitioner or senior therapist, passionate about skincare, results-focused, and dedicated to providing an exceptional patient/client experience. You will play a crucial role in performing expert-led treatments, educating patients/clients' on skincare routines, and driving retail sales through personalised recommendations.

Key Responsibilities

Treatment & Client Care

Perform all Lisa Franklin treatment protocols with precision and expertise, ensuring exceptional standards in every client session.

Deliver advanced skin treatments (such as radiofrequency, microneedling, IPL and laser-based modalities) in line with clinic protocols.

Conduct in-depth skin consultations, tailoring treatment plans to meet individual needs and achieving visible, long-term transformations.

Maintain meticulous client records, tracking treatment progress and homecare to ensure optimal results.

Provide aftercare guidance, educating clients on best practices to enhance their skincare results.

Retail & Upselling

Actively recommend and upsell skincare products based on patient/clients’ concerns and treatment plans.

Confidently educate patients/clients on the benefits of the Lisa Franklin product range, demonstrating expert knowledge of ingredients and their efficacy.

Identify opportunities to introduce new treatments or add-on services to enhance the client experience.

Clinic Operations & Professionalism

Maintain a pristine, luxury-standard treatment environment.

Collaborate with the Front of House team to optimise scheduling, follow-ups, and rebooking strategies.

Work closely with senior management to meet sales targets and Key Performance Indicators (KPIs).

Requirements

Industry qualified to at least Level 4 with a minimum of two years of relevant experience.

Strong expertise in advanced treatments.

Confident in upselling skincare products and treatment plans to drive both patient/client results and clinic performance.

Impeccable communication and interpersonal skills, with a luxury service mindset.

A passion for continuous learning, staying up to date with the latest advancements and industry innovations.

Professional, polished, and well-presented at all times, embodying the Lisa Franklin brand values.