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Estee Lauder Maternity Cover Counter Manager Heathrow T3 37.5 hours per week

The Estée Lauder Companies Inc.

Hounslow

On-site

GBP 30,000 - 40,000

Full time

30+ days ago

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Job summary

A leading beauty company seeks a dynamic Counter Manager for their Heathrow T3 location. In this role, you'll inspire and lead a team to meet sales targets and enhance customer experiences. The position offers the chance to develop professionally with opportunities for advancement in a vibrant and diverse environment.

Benefits

Progressive career opportunities
Outstanding training and development
Competitive remuneration and benefits package

Qualifications

  • Proven leadership and business management skills in fast-paced retail.
  • Experience in strategic planning and execution.
  • Ability to develop financial plans and manage resources.

Responsibilities

  • Lead, coach, and develop the team of Sales Associates.
  • Execute business plans to recruit and retain customers.
  • Manage exceptional customer relationship management.

Skills

Effective verbal communication
Customer service skills
Results-oriented
Coaching abilities
Attention to detail
Team leadership

Tools

Microsoft Excel

Job description

Estee Lauder Maternity Cover Counter Manager Heathrow T3 37.5 hours per week

Join to apply for the Estee Lauder Maternity Cover Counter Manager Heathrow T3 37.5 hours per week role at The Estée Lauder Companies Inc.

Estee Lauder Maternity Cover Counter Manager Heathrow T3 37.5 hours per week

15 hours ago Be among the first 25 applicants

Join to apply for the Estee Lauder Maternity Cover Counter Manager Heathrow T3 37.5 hours per week role at The Estée Lauder Companies Inc.

Description

We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Description

We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store.

You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in⁃store events, exceptional customer relationship management and the leadership of a high performing team.

If you are an ambitious self⁃starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty.

Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all⁃round skills needed to progress further within the Beauty Industry.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

⁃ Effective verbal and written communication skills. Excellent interpersonal skills

⁃ Quality customer service skills. Skilled at winning people over

⁃ Results oriented, with high drive to meet objectives and standards

⁃ Pursue goals beyond what is required or expected of them

⁃ Senses Others' Development Needs And Bolsters Their Abilities

⁃ Anticipates, recognizes, and meets customers' needs

⁃ Handles difficult and tense customer service situations with diplomacy and tact

⁃ Guides the performance of others while holding them accountable

⁃ Cultivate and maintain extensive informal networks

⁃ Models team qualities like respect, helpfulness, and cooperation

⁃ High attention to detail and organisational skills

⁃ The ability to work autonomously and contribute to the team

⁃ Proactive and positive approach to work and tasks

⁃ Confidentiality, tact, and discretion when dealing with people Qualifications / Knowledge

⁃ Retail sales experience.

⁃ Teamleadership

⁃ degree of experience dependent on business/Store size.

⁃ Experience in strategic planning and execution

⁃ Ability to develop financial plans and manage resources

⁃ Working knowledge of a computerised system including email, Microsoft Excel

Seniority level
  • Seniority level
    Not Applicable
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Sales and Business Development
  • Industries
    Personal Care Product Manufacturing

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