Estée Lauder - Counter Manager - Paydens - 30 Hours

Estée Lauder - Brand; Sevenoaks; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leader in prestige beauty is seeking a dynamic Counter Manager in Sevenoaks. This role involves leading a team to achieve sales and operational targets, executing customer strategies and managing daily operations. Ideal candidates will have retail management experience, strong coaching abilities, and a passion for customer service. Competitive salary and benefits are offered, including training and development opportunities.

Benefits

Competitive industry salary

Annual Leave & Family Leave

Product discount

Mental Health Wellbeing Initiatives

Training & Development opportunities

Qualifications

• Proven retail management experience in beauty or fast-paced environments.
• Experience in setting sales and customer service targets.
• Track record of leading and developing a team.

Responsibilities

• Lead and develop the sales team to achieve targets.
• Execute strategies to recruit and retain customers.
• Manage day-to-day operations and inventory.

Skills

Retail management experience

Sales analysis

Team coaching

Event creation

Microsoft Office proficiency

Job description

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Job Reference:

6341fd5be329

Job Views:

16

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Position Summary:

We are looking for a dynamic and inspirational Counter Manager to lead, coach, and develop our team of Sales Advisors to achieve sales, customer service, and operational targets.

This is an exceptional opportunity for you to be the Chief Executive Officer of your own store/counter. You will have full accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and leading a high-performing team.

If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty.

Many of our senior leaders and managers started their careers at the point of sale, and this level management role provides exposure to business planning, consumer insights, event management, customer relationship management, and front-line marketing, equipping you with all-round skills to progress further within the Beauty Industry.

Compensation and Benefits:

• Competitive industry salary
• Annual Leave & Family Leave
• Product discount/Staff Product Concession monthly credit spend allowance
• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
• Benefits platform with exclusive discounts and offers
• Work Life Connections – Employee Assistance Programme
• Extensive Training & Development opportunities

I,D&E STATEMENT:

Position Summary:

We are looking for a dynamic and inspirational Counter Manager to lead, coach, and develop our team of Sales Advisors to achieve sales, customer service, and operational targets.

This is an exceptional opportunity for you to be the Chief Executive Officer of your own store/counter. You will have full accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and leading a high-performing team.

If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty.

Many of our senior leaders and managers started their careers at the point of sale, and this level management role provides exposure to business planning, consumer insights, event management, customer relationship management, and front-line marketing, giving you all-round skills to progress further within the Beauty Industry.

Compensation and Benefits:

Competitive industry salary

Commission scheme eligibility

Annual Leave & Family Leave

Product discount/Staff Product Concession monthly credit spend allowance

Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)

Benefits platform with exclusive discounts and offers

Work Life Connections – Employee Assistance Programme

Extensive Training & Development opportunities

I,D&E STATEMENT:

Qualifications:

About you:

You will have:

Proven retail management/assistant retail management experience, preferably within beauty or a fast-paced retail environment

Experience setting sales and customer service targets, sales analysis, and staff scheduling

Previous retail operations experience including inventory and facilities management and cash reconciliation

Proven track record of leading, coaching, and developing a team to succeed

Experience of creating and executing in-store events

Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.

Proficient in Microsoft Office

Proof of right to live and work in the country