Estée Lauder - Counter Manager - John Lewis - 30 Hours

TN United Kingdom; Milton Keynes; On-site; GBP 25,000 - 35,000; Full time

Job description

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Client:

Location:

Milton Keynes, United Kingdom

Job Category:

Retail

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EU work permit required:

Yes

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Job Reference:

9255f3b370de

Job Views:

11

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Position Summary:

We are looking for a dynamic and inspirational Counter Manager to lead, coach, and develop our team of Sales Advisors to achieve sales, customer service, and operational targets.

This role offers an opportunity to be the CEO of your store/counter, with full accountability for creating and executing a business plan focused on customer recruitment and retention through strategic targeting, impactful in-store events, exceptional customer relationship management, and leading a high-performing team.

If you are an ambitious self-starter with a flair for business planning and a passion for coaching others, this could be the perfect role for you and a step towards a fulfilling career in the prestige beauty industry.

Many senior leaders started their careers at this level, gaining experience in business planning, consumer insights, event management, customer relationship management, and marketing, providing all-round skills for further progression within the industry.

Compensation and Benefits

• Competitive industry salary
• Annual Leave & Family Leave
• Product discount/staff concession monthly credit
• Mental health and wellbeing initiatives (Unmind App and Employee Assistance Programme)
• Exclusive discounts and offers via benefits platform
• Work-life balance support through Employee Assistance Programme
• Extensive training and development opportunities

I,D&E STATEMENT

Position Summary:

We are seeking a dynamic Counter Manager to lead, coach, and develop our Sales Advisors to meet sales, customer service, and operational goals.

This role empowers you to manage your own store/counter, with full responsibility for business planning, customer engagement, event management, and team leadership.

If you are an ambitious self-starter with a passion for business and coaching, this role is a stepping stone to a long-term career in prestige beauty.

Many of our leaders began their careers at this level, gaining skills in various aspects of retail management, setting the stage for further advancement within the industry.

Compensation and Benefits

• Competitive salary
• Commission scheme eligibility
• Annual Leave & Family Leave
• Product discount/staff concession
• Mental health and wellbeing initiatives
• Exclusive discounts and offers
• Work-life balance support
• Training and development opportunities

I,D&E STATEMENT

Qualifications

• About you

  You will have:

• Proven retail management or assistant management experience, preferably in beauty or a fast-paced retail environment
• Experience in setting sales and customer service targets, sales analysis, and staff scheduling
• Retail operations experience including inventory, facilities management, and cash reconciliation
• A proven track record of leading, coaching, and developing teams
• Experience in creating and executing in-store events
• Flexible availability across days/hours; please discuss your availability with the hiring manager during the interview process
• Proficiency in Microsoft Office
• Proof of right to work in the country