Estée Lauder - Counter Manager - House of Fraser - 30 Hours

TN United Kingdom; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Counter Manager to lead a team in a fast-paced retail environment. This role empowers you to take charge of your store, focusing on business planning, customer relationships, and team development. If you have a passion for coaching and a proven track record in retail management, this is your chance to step into a fulfilling career in prestige beauty. Join a company that values ambition and offers extensive training and development opportunities, paving the way for your growth in the beauty industry.

Benefits

Competitive salary

Annual and Family Leave

Product discount/staff credit

Mental health initiatives

Exclusive discounts and offers

Work-life support programs

Extensive training and development

Qualifications

• Proven retail management experience in beauty or fast-paced environments.
• Experience in sales target setting and customer service analysis.

Responsibilities

• Lead and develop a team of Sales Advisors to achieve targets.
• Create and execute business plans to attract and retain customers.

Skills

Retail Management

Sales Target Setting

Customer Service

Team Leadership

Event Management

Microsoft Office

Job description

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Client:

Location:

Manchester, United Kingdom

Job Category:

Retail

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EU work permit required:

Yes

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Job Reference:

10c0c4e6dc9b

Job Views:

4

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Position Summary:

We are looking for a dynamic and inspirational Counter Manager to lead, coach, and develop our team of Sales Advisors to achieve sales, customer service, and operational targets.

This role offers an opportunity to be the CEO of your store/counter, with accountability for creating and executing a business plan to attract and retain customers via strategic targeting, in-store events, excellent customer relationships, and leading a high-performing team.

If you are ambitious, self-motivated, with a knack for business planning and a passion for coaching, this could be your ideal role and a step towards a long-term career in prestige beauty.

Many senior leaders started at the point of sale, gaining exposure to business planning, consumer insights, event management, customer relations, and marketing—skills that support further career progression in the Beauty Industry.

Compensation and Benefits:

• Competitive salary
• Annual and Family Leave
• Product discount/staff credit
• Mental health initiatives (Unmind App, Employee Assistance)
• Exclusive discounts and offers
• Work-life support programs
• Extensive training and development

Equal Opportunities Statement:

We are committed to equal opportunities and welcome applications from all qualified candidates.

Qualifications:

About you:

• Proven retail management experience, preferably in beauty or a fast-paced retail environment
• Experience setting sales and customer service targets, analyzing sales, staff scheduling
• Experience with inventory, facilities management, and cash reconciliation
• Track record of leading, coaching, and developing teams
• Experience creating and executing in-store events
• Flexible availability; discuss your schedule with the hiring manager
• Proficient in Microsoft Office
• Proof of right to work in the country