Estée Lauder - Counter Manager - Boots - 37.5 Hours

TN United Kingdom; Taunton; On-site; GBP 25,000 - 35,000; Full time

Job summary

An innovative retail company is looking for a dynamic Counter Manager to lead a team and drive sales in a fast-paced environment. This role empowers you to take charge of your store, implementing strategic plans to enhance customer engagement and operational success. With a focus on coaching and development, you will play a pivotal role in shaping the future leaders of the beauty industry. If you are passionate about retail and eager to make an impact, this opportunity could be your stepping stone to a rewarding career.

Benefits

Competitive Salary

Annual Leave & Family Leave

Product Discounts

Mental Health Initiatives

Exclusive Discounts

Work-life Balance Support

Training and Development Opportunities

Qualifications

• Proven retail management experience, preferably in beauty or fast-paced environments.
• Flexible availability and ability to lead and coach a team.

Responsibilities

• Lead and develop a team of Sales Advisors to achieve targets.
• Create and execute business plans to attract and retain customers.

Skills

Retail Management

Sales Analysis

Customer Relationship Management

Team Leadership

Event Management

Microsoft Office Proficiency

Job description

Below is a refined version of the job description, focusing on clarity, formatting, and removal of redundant or irrelevant content:

Job Details

Position: Counter Manager

Location: [Location]

Job Category: Retail

EU work permit required: Yes

Job Reference: 3ea103021ccf

Job Views: 6

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description

Position Summary:

We are seeking a dynamic and inspirational Counter Manager to lead, coach, and develop our team of Sales Advisors to achieve sales, customer service, and operational targets. This role offers the opportunity to be the CEO of your own store/counter, with full accountability for creating and executing an agile business plan to attract and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and leading a high-performing team.

If you are an ambitious self-starter with a flair for business planning and a passion for coaching others, this could be the perfect role for you and a step toward a long-term career in the prestige beauty industry. Many senior leaders and managers started their careers at this level, gaining skills in business planning, consumer insights, event management, customer relationship management, and marketing, which are essential for career progression.

Compensation and Benefits

• Competitive industry salary
• Annual Leave & Family Leave
• Product discount/staff concession monthly credit
• Mental health and wellbeing initiatives (Unmind App, Employee Assistance Programme)
• Exclusive discounts and offers through benefits platform
• Work-life balance support programs
• Extensive training and development opportunities

Qualifications

About you:

• Proven retail management or assistant retail management experience, preferably within beauty or a fast-paced retail environment
• Experience in setting sales and customer service targets, sales analysis, and staff scheduling
• Experience in retail operations, including inventory, facilities management, and cash reconciliation
• Proven ability to lead, coach, and develop a team successfully
• Experience in creating and executing in-store events
• Flexible availability across days and hours; discuss your availability with the hiring manager
• Proficiency in Microsoft Office
• Proof of right to work in the country