Estée Lauder - Counter Manager - Boots - 22.5 Hours

TN United Kingdom; Wilmslow; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Counter Manager to inspire and lead a team in a fast-paced retail environment. This role offers you the chance to take full ownership of your counter, driving sales and delivering exceptional customer service. You'll be responsible for strategic planning, impactful in-store events, and fostering a high-performing team culture. With extensive training and development opportunities, this position is a stepping stone towards a rewarding career in the beauty industry. If you're an ambitious self-starter with a passion for coaching, this could be the perfect opportunity for you.

Benefits

Competitive industry salary

Annual Leave & Family Leave

Product discount

Mental Health Wellbeing Initiatives

Employee Assistance Programme

Exclusive discounts and offers

Extensive Training & Development

Qualifications

• Proven retail management experience in a fast-paced environment.
• Experience in setting sales and customer service targets.

Responsibilities

• Lead and develop a team of Sales Advisors to achieve targets.
• Create and execute business plans for customer retention.

Skills

Retail Management

Sales Analysis

Customer Service

Team Leadership

Event Management

Microsoft Office

Job description

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Client:

Location:

Wilmslow, United Kingdom

Job Category:

Retail

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EU work permit required:

Yes

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Job Reference:

335e3a76fbae

Job Views:

12

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

Position Summary:

We are looking for a dynamic and inspirational Counter Manager to lead, coach, and develop our team of Sales Advisors to achieve sales, customer service, and operational targets.

This is an exceptional opportunity for you to be the Chief Executive Officer of your own store/counter. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and the leadership of a high-performing team.

If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty.

Many of our senior leaders and managers began their careers at the point of sale, and this level management role, with exposure to business planning, consumer insights, event management, customer relationship management, and front-line marketing, will provide you with the all-round skills needed to progress further within the Beauty Industry.

Compensation and Benefits:

• Competitive industry salary
• Annual Leave & Family Leave
• Product discount/Staff Product Concession monthly credit spend allowance
• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
• Benefits platform with exclusive discounts and offers
• Work Life Connections – Employee Assistance Programme
• Extensive Training & development offering

I,D&E STATEMENT:

Position Summary:

We are looking for a dynamic and inspirational Counter Manager to lead, coach, and develop our team of Sales Advisors to achieve sales, customer service, and operational targets.

This is an exceptional opportunity for you to be the Chief Executive Officer of your own store/counter. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and the leadership of a high-performing team.

If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty.

Many of our senior leaders and managers began their careers at the point of sale, and this level management role, with exposure to business planning, consumer insights, event management, customer relationship management, and front-line marketing, will provide you with the all-round skills needed to progress further within the Beauty Industry.

Compensation and Benefits:

• Competitive industry salary
• Commission scheme eligibility
• Annual Leave & Family Leave
• Product discount/Staff Product Concession monthly credit spend allowance
• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
• Benefits platform with exclusive discounts and offers
• Work Life Connections – Employee Assistance Programme
• Extensive Training & development offering

I,D&E STATEMENT

Qualifications:

• About you:
• You will have:

• Proven retail management/assistant retail management experience, preferably within beauty or a fast-paced retail environment
• Experience setting sales and customer service targets, sales analysis, and staff scheduling
• Previous retail operations experience, including inventory and facilities management and cash reconciliation
• Proven track record of leading, coaching, and developing a team to succeed
• Experience of creating and executing in-store events
• Flexible availability across days/hours. We want all of our team to have a good work-life balance; please discuss your availability further with the hiring manager before/during the interview.
• Proficient in Microsoft Office
• Proof of right to live and work in the country