Estée Lauder Companies - Key Holder - The Cosmetics Company Store - 7.5 Hours

TN United Kingdom; Dumfries; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Key Holder to assist in managing a retail beauty store. This role is perfect for an ambitious self-starter eager to grow in the Retail Beauty Industry. You will create unique customer experiences, lead by example with your coaching skills, and handle cash reconciliation. The company is committed to your development and provides the necessary tools for success. Join a dynamic team that values work-life balance and offers extensive training opportunities, making this an exciting chance to advance your career in a vibrant environment.

Benefits

Competitive industry salary

Annual Leave & Family Leave

Product discount

Mental Health Wellbeing Initiatives

Exclusive discounts and offers

Employee Assistance Programme

Extensive Training & development offering

Qualifications

• Previous retail operations experience is desirable.
• Supervisory experience including coaching others is a plus.

Responsibilities

• Support the Store Manager in the smooth running of the Store.
• Ensure each customer has an inspirational in-store experience.

Skills

Customer Service

Coaching and Mentoring

Cash Reconciliation

Retail Operations

Job description

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Client:

Location:

Dumfries, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

8ac22f852ec4

Job Views:

114

Posted:

11.04.2025

Expiry Date:

26.05.2025

Job Description:

Position Summary:

We are looking for a Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. If you are an ambitious self-starter looking for a progressive career within the Retail Beauty Industry then this could be the perfect role for you.

With your passion for people; our company and products, you will ensure that each customer has a unique and inspirational in-store experience which educates, inspires and delights them. You will also use your outstanding coaching and mentoring skills to lead by example, while carrying out essential start and end of day cash reconciliation and will also have responsibility for opening and closing the store on a rota basis.

To support you within this first level supervisor role, we will invest in your development and give you the tools needed to succeed.

Compensation and Benefits:

• Competitive industry salary
• Annual Leave & Family Leave
• Product discount/Staff Product Concession monthly credit spend allowance
• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
• Benefits platform with exclusive discounts and offers
• Work Life Connections – Employee Assistance Programme
• Extensive Training & development offering

Qualifications:

About you:

• While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
• A passion and energy to provide inspirational, authentic and personalised customer service
• An approachable and friendly personality
• Confidence in speaking to customers, getting to know them and understanding their needs to best cater to them
• Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
• Proof of right to live and work in the country