Estée Lauder Companies - Key Holder - The Cosmetics Company Store - 22.5 Hours

TN United Kingdom; Sheffield; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as a Key Holder, where your passion for retail and customer service will shine. In this dynamic role, you will support store operations, ensuring every customer enjoys an inspiring experience. With opportunities for personal development and a commitment to work-life balance, this position is perfect for those looking to grow in the Retail Beauty Industry. You'll play a vital role in leading by example, mentoring your team, and managing essential cash processes. If you are ready to take the next step in your career, this is the opportunity for you.

Benefits

Annual Leave & Family Leave

Product discount/staff concession

Mental Health and Wellbeing Initiatives

Exclusive discounts and offers

Work-Life Balance support

Extensive training and development opportunities

Qualifications

• Previous retail experience, including cash reconciliation and store opening/closing.
• Experience in supervision and coaching to achieve sales targets.

Responsibilities

• Support the Store Manager in the smooth operation of the store.
• Ensure each customer has an inspiring in-store experience.

Skills

Retail Experience

Coaching and Mentoring

Customer Service

Cash Reconciliation

Job description

Below is a refined version of the job description to improve clarity, formatting, and focus:

Position Summary:

We are seeking a Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the store. If you are an ambitious self-starter seeking a progressive career within the Retail Beauty Industry, this could be the perfect role for you.

With your passion for people, our company, and our products, you will ensure each customer has a unique and inspiring in-store experience that educates, inspires, and delights. You will also utilize your coaching and mentoring skills to lead by example, handle essential cash reconciliation at the start and end of each day, and be responsible for opening and closing the store on a rota basis.

We are committed to supporting your development in this first-level supervisor role by providing the necessary tools and training to succeed.

Compensation and Benefits:

• Competitive industry salary
• Annual Leave & Family Leave
• Product discount/staff concession monthly credit
• Mental Health and Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
• Exclusive discounts and offers through our benefits platform
• Work-Life Balance support via Employee Assistance Programme
• Extensive training and development opportunities

Qualifications and About You:

• Previous retail experience, including cash reconciliation and store opening/closing, is desirable but not essential
• Experience in supervision, coaching, and mentoring to achieve sales and customer service targets is desirable
• A passion for delivering inspirational, authentic, and personalized customer service
• An approachable and friendly personality
• Confidence in engaging with customers to understand their needs and provide tailored service
• Flexible availability across days and hours to promote work-life balance (discuss availability with the hiring manager)
• Proof of right to live and work in the country