Estée Lauder Companies - Key Holder - Alfreton The Cosmetics Company Store - 20 hours

TN United Kingdom; Matlock; On-site; GBP 22,000 - 30,000; Full time

Job summary

An established industry player is seeking a Key Holder to enhance the retail beauty experience in Matlock. This role is perfect for ambitious self-starters eager to grow within a dynamic environment. You will lead by example, ensuring exceptional customer service, while managing cash reconciliation and store operations. The company is committed to your development and offers extensive training, competitive salary, and a range of benefits including product discounts and mental health initiatives. Join a team that values work-life balance and personal growth.

Benefits

Product discount

Annual Leave

Family Leave

Mental Health Wellbeing Initiatives

Exclusive discounts

Employee Assistance Programme

Extensive Training & Development

Qualifications

• Previous retail operations experience is desirable.
• Supervisory experience with coaching others to achieve targets is a plus.

Responsibilities

• Support the Store Manager in running the store efficiently.
• Ensure customers have a unique and inspirational in-store experience.

Skills

Customer Service

Coaching and Mentoring

Retail Operations

Cash Reconciliation

Job description

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Client:

Location:

Matlock, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

52823171379a

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Position Summary:

We are looking for a Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. If you are an ambitious self-starter looking for a progressive career within the Retail Beauty Industry then this could be the perfect role for you.

With your passion for people; our company and products, you will ensure that each customer has a unique and inspirational in-store experience which educates, inspires and delights them. You will also use your outstanding coaching and mentoring skills to lead by example, while carrying out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.

To support you within this first level supervisor role, we will invest in your development and give you the tools needed to succeed.

Compensation and Benefits

• Competitive industry salary
• Annual Leave & Family Leave
• Product discount/Staff Product Concession monthly credit spend allowance
• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
• Benefits platform with exclusive discounts and offers
• Work Life Connections – Employee Assistance Programme
• Extensive Training & development offering

I,D&E STATEMENT

Position Summary:

We are looking for a Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. If you are an ambitious self-starter looking for a progressive career within the Retail Beauty Industry then this could be the perfect role for you.

With your passion for people; our company and products, you will ensure that each customer has a unique and inspirational in-store experience which educates, inspires and delights them. You will also use your outstanding coaching and mentoring skills to lead by example, while carrying out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.

To support you within this first level supervisor role, we will invest in your development and give you the tools needed to succeed.

Compensation and Benefits

• Competitive industry salary
• Commission scheme eligibility
• Annual Leave & Family Leave
• Product discount/Staff Product Concession monthly credit spend allowance
• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
• Benefits platform with exclusive discounts and offers
• Work Life Connections – Employee Assistance Programme
• Extensive Training & development offering

I,D&E STATEMENT

Qualifications

• About you

  You will have:

• While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
• A passion and energy to provide inspirational, authentic and personalised customer service
• An approachable and friendly personality
• Confidence in speaking to customers, get to know them and understand their needs to best cater to them
• Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
• Proof of right to live and work in the country