Estée Lauder - Assistant Manager - Sephora - Trafford Centre - 37.5 hours

Estée Lauder - Brand; Manchester; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading company in prestige beauty is seeking an energetic and inspirational Assistant Manager in Manchester. This role focuses on guiding a team of Sales Advisors towards achieving targets while ensuring exceptional customer service. With a strong emphasis on coaching and development, this position promises a rewarding career in retail.

Benefits

Competitive industry salary

Annual Leave & Family Leave

Product discount monthly credit spend allowance

Mental Health Wellbeing Initiatives

Extensive Training & Development Offering

Qualifications

• Proven retail experience at Supervisor or above level, preferably within beauty.
• Ability to provide inspirational, authentic customer service.
• Experience in coaching and mentoring others.

Responsibilities

• Support the Counter Manager to lead, coach and develop Sales Advisors.
• Achieve sales, customer service and operational targets.
• Flexible availability to maintain work-life balance.

Skills

Customer Service

Retail Operations

Coaching

Inventory Management

Sales Target Achievement

Microsoft Office Proficiency

Job description

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Client:

Location:

Manchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

8ae7f786da40

Job Views:

8

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Position Summary:

We are seeking an inspirational and energetic Assistant Manager to play a leading role in the success of the team by supporting the Counter Manager to lead, coach and develop our team of Sales Advisors to achieve sales, customer service and operational targets.

If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development.

Compensation and Benefits

• Competitive industry salary
• Annual Leave & Family Leave
• Product discount/Staff Product Concession monthly credit spend allowance
• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
• Benefits platform with exclusive discounts and offers
• Work Life Connections – Employee Assistance Programme
• Extensive Training & development offering

I,D&E STATEMENT

Position Summary:

We are seeking an inspirational and energetic Assistant Manager to play a leading role in the success of the team by supporting the Counter Manager to lead, coach and develop our team of Sales Advisors to achieve sales, customer service and operational targets.

If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development.

Compensation and Benefits

• Competitive industry salary
• Commission scheme eligibility
• Annual Leave & Family Leave
• Product discount/Staff Product Concession monthly credit spend allowance
• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
• Benefits platform with exclusive discounts and offers
• Work Life Connections – Employee Assistance Programme
• Extensive Training & development offering

I,D&E STATEMENT

Qualifications

• About you

  You will have:

• Proven retail experience at Supervisor or above level, preferably within beauty
• The ability to provide inspirational, authentic and personalized customer service
• Experience of coaching/mentoring others to achieve their full potential and to succeed
• A drive to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
• Proficient in Microsoft Office
• Proof of right to live and work in the country