Estée Lauder - Assistant Manager - Sephora - Trafford Centre - 37.5 hours

TN United Kingdom; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for an inspirational Assistant Manager to join their team in Manchester. This role is perfect for a self-starter with a passion for retail and coaching, aiming to help others reach their full potential. The company offers a supportive culture that values diversity and provides excellent training and career development opportunities. You will play a key role in driving sales and delivering exceptional customer service while enjoying a range of benefits, including competitive salary and product discounts. If you're ambitious and ready to make an impact, this is the opportunity for you.

Benefits

Competitive industry salary

Annual Leave & Family Leave

Product discount/Staff Product Concession

Mental Health Wellbeing Initiatives

Exclusive discounts and offers

Employee Assistance Programme

Extensive Training & development offering

Qualifications

• Proven retail experience at Supervisor level or above, preferably in beauty.
• Experience in coaching and mentoring others to achieve their potential.

Responsibilities

• Support the Counter Manager in leading and developing the team.
• Achieve sales, customer service, and operational targets.

Skills

Customer Service

Coaching

Sales Target Achievement

Retail Operations

Inventory Management

Cash Reconciliation

Microsoft Office

Job description

Client:

Location:

Manchester, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

8ae7f786da40

Job Views:

26

Posted:

22.03.2025

Expiry Date:

06.05.2025

Job Description:

Position Summary:

We are seeking an inspirational and energetic Assistant Manager to play a leading role in the success of the team by supporting the Counter Manager to lead, coach and develop our team of Sales Advisors to achieve sales, customer service and operational targets.

If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development.

Compensation and Benefits:

• Competitive industry salary
• Annual Leave & Family Leave
• Product discount/Staff Product Concession monthly credit spend allowance
• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
• Benefits platform with exclusive discounts and offers
• Work Life Connections – Employee Assistance Programme
• Extensive Training & development offering

Qualifications:

About you:

• Proven retail experience at Supervisor or above level, preferably within beauty
• The ability to provide inspirational, authentic and personalized customer service
• Experience of coaching/mentoring others to achieve their full potential and to succeed
• A drive to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
• Proficient in Microsoft Office
• Proof of right to live and work in the country