Estée Lauder - Assistant Manager - Sephora - Trafford Centre - 37.5 hours

Estée Lauder - Brand; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading beauty company in Manchester is seeking an energetic Assistant Manager to support the Counter Manager in leading and developing the Sales Advisors team. This role offers competitive compensation, extensive training, and career growth opportunities. The ideal candidate will have significant retail experience and a passion for enhancing the customer service experience.

Benefits

Competitive industry salary

Annual Leave & Family Leave

Product discount

Mental Health Wellbeing Initiatives

Benefits platform with discounts

Extensive Training & development offering

Qualifications

• Proven retail experience at Supervisor or above level, preferably within beauty.
• Ability to provide inspirational and personalized customer service.
• Experience coaching/mentoring others to achieve their full potential.
• Drive to achieve sales and customer service targets.
• Retail operations experience, including inventory management and cash reconciliation.
• Flexible availability across days/hours.
• Proficient in Microsoft Office.
• Proof of right to live and work in the country.

Responsibilities

• Support the Counter Manager to lead, coach, and develop the team of Sales Advisors.
• Achieve sales, customer service, and operational targets.
• Foster a culture of diversity and inclusion in the workplace.

Skills

Retail experience

Customer service

Coaching

Sales targets

Inventory management

Microsoft Office proficiency

Job description

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Client:

Location:

Manchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

8ae7f786da40

Job Views:

10

Posted:

13.08.2025

Expiry Date:

27.09.2025

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Job Description:

Position Summary:

We are seeking an inspirational and energetic Assistant Manager to play a leading role in the success of the team by supporting the Counter Manager to lead, coach and develop our team of Sales Advisors to achieve sales, customer service and operational targets.

If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development.

Compensation and Benefits:

• Competitive industry salary
• Annual Leave & Family Leave
• Product discount/Staff Product Concession monthly credit spend allowance
• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
• Benefits platform with exclusive discounts and offers
• Work Life Connections – Employee Assistance Programme
• Extensive Training & development offering

I,D&E STATEMENT:

We are committed to diversity and inclusion in the workplace. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, or veteran status.

Qualifications:

• Proven retail experience at Supervisor or above level, preferably within beauty
• The ability to provide inspirational, authentic and personalized customer service
• Experience of coaching/mentoring others to achieve their full potential and to succeed
• A drive to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Flexible availability across days/hours. Please discuss your availability further with the hiring manager before/during the interview.
• Proficient in Microsoft Office
• Proof of right to live and work in the country