Estee Lauder - 22.5hr Counter Lead - Boots Waterloo

The Estée Lauder Companies Inc.; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A premier beauty firm in London is seeking a Counter Lead to manage and develop a team of Sales Advisors. The ideal candidate has proven retail management experience and a strong customer service background. You'll be responsible for meeting sales and operational targets while fostering a motivated team environment. This is an excellent opportunity for a growth-oriented leader in the retail beauty space.

Benefits

Competitive industry salary

Commission scheme

Product discount

Training & development

Qualifications

• Proven retail management/assistant retail management experience preferably within beauty.
• Experience of creating and executing in-store events.
• Proactive and positive approach to work and tasks.

Responsibilities

• Lead, coach, and develop the team of Sales Advisors.
• Achieve sales, customer service, and operational targets.
• Create and execute an agile business plan.

Skills

Retail management experience

Sales and customer service targets

Coaching skills

Education

Retail sales experience

Job description

Estee Lauder - 22.5hr Counter Lead - Boots Waterloo

Only for registered members

London

GBP 30,000 - 40,000

Estee Lauder - 22.5hr Counter Lead - Boots Waterloo

Join to apply for the Estee Lauder - 22.5hr Counter Lead - Boots Waterloo role at The Estée Lauder Companies Inc.

Estee Lauder - 22.5hr Counter Lead - Boots Waterloo

2 days ago Be among the first 25 applicants

Join to apply for the Estee Lauder - 22.5hr Counter Lead - Boots Waterloo role at The Estée Lauder Companies Inc.

Estée Lauder is the flagship brand of The Estée Lauder Companies Inc. Founded by Mrs. Estée Lauder, the brand today continues her legacy of creating the most innovative, sophisticated, high-performance skin care and makeup products and iconic fragrances — all infused with a deep understanding of consumers needs and desires.

We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Advisors to achieve sales, customer service and operational targets.

Compensation And Benefits

• Competitive industry salary

Estee Lauder - 22.5hr Counter Lead - Boots Waterloo

Join to apply for the Estee Lauder - 22.5hr Counter Lead - Boots Waterloo role at The Estée Lauder Companies Inc.

Estee Lauder - 22.5hr Counter Lead - Boots Waterloo

2 days ago Be among the first 25 applicants

Join to apply for the Estee Lauder - 22.5hr Counter Lead - Boots Waterloo role at The Estée Lauder Companies Inc.

Estée Lauder is the flagship brand of The Estée Lauder Companies Inc. Founded by Mrs. Estée Lauder, the brand today continues her legacy of creating the most innovative, sophisticated, high-performance skin care and makeup products and iconic fragrances — all infused with a deep understanding of consumers needs and desires.

We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Advisors to achieve sales, customer service and operational targets.

Compensation And Benefits

• Competitive industry salary
• Commission scheme
• Product discount
• Training & development
  
  

Qualifications

About you

You Will Have:

• Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment
• Experience setting sales and customer service targets, sales analysis and staff scheduling
• Experience of creating and executing in-store events
• Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
• Proof of right to live and work in the country
  
  

Description

We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store.

You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in⁃store events, exceptional customer relationship management and the leadership of a high performing team.

If you are an ambitious self⁃starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty.

Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all⁃round skills needed to progress further within the Beauty Industry.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

⁃ Effective verbal and written communication skills. Excellent interpersonal skills

⁃ Quality customer service skills. Skilled at winning people over

⁃ Results oriented, with high drive to meet objectives and standards

⁃ Pursue goals beyond what is required or expected of them

⁃ Senses Others' Development Needs And Bolsters Their Abilities

⁃ Anticipates, recognizes, and meets customers' needs

⁃ Handles difficult and tense customer service situations with diplomacy and tact

⁃ Guides the performance of others while holding them accountable

⁃ Cultivate and maintain extensive informal networks

⁃ Models team qualities like respect, helpfulness, and cooperation

⁃ High attention to detail and organisational skills

⁃ The ability to work autonomously and contribute to the team

⁃ Proactive and positive approach to work and tasks

⁃ Confidentiality, tact, and discretion when dealing with people Qualifications / Knowledge

⁃ Retail sales experience.

⁃ Teamleadership

⁃ degree of experience dependent on business/Store size.

⁃ Experience in strategic planning and execution

⁃ Ability to develop financial plans and manage resources

⁃ Working knowledge of a computerised system including email, Microsoft Excel

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Personal Care Product Manufacturing

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