Estates Services Resource Scheduler - FTC

Medirest Signature; Stratford-upon-Avon; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading housing organization is seeking a DLO Scheduler to manage the diaries of Estate Operatives to optimize efficiency and performance. The role involves administration of scheduling systems, data management, and support to team leaders. Ideal candidates have relevant experience in planning and scheduling, with strong communication and organizational abilities. This position is contractual until December 31, 2025.

Benefits

Flexible working opportunities

Training and professional development programs

Wellbeing programmes

Qualifications

• Proven ability to drive performance in a similar role.
• Strong organizational and time management skills.
• Ability to handle data and manage multiple tasks efficiently.

Responsibilities

• Manage the diary for Estate Operatives and In-House teams.
• Provide management information on efficiency and costs.
• Support IT in administering the Field Service system.

Skills

Experience within a similar role as a planner or scheduler

Knowledge and experience of scheduling and planning systems

Good PC skills

Excellent communication skills

Tools

Microsoft Dynamics Field Service

Windows

Microsoft Word

Excel

Job description

We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing.

We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.

If you want to experience work that's truly rewarding, join us. Because when we achieve together, customers and communities thrive.

Work for Orbit. Believe in people.

The role

The DLO Scheduler will be responsible for managing Estate Operatives' diaries to optimise efficiency within the team and drive performance to reduce costs by increasing the number of jobs completed by the In-House team, to manage and monitor job allocation for the In-House team. These include grounds maintenance, cleaning, and bulk rubbish collection.

This role is part of Property where you'll help us to lead the way investing and maintaining 46,000 homes.

This is a secondment opportunity ending 31st December 2025.

What you'll achieve

• Manage the diary for Estate Operatives
• Create, maintain, and plan inspections for Estate Operatives, In-House Team Leaders, Contracts and Standards Managers and Property Managers.
• Providing Management Information regarding spend/efficiency and cost data for service charge
• Providing advice to the Group In-House Team Manager and In-House Team Leaders on how to improve performance/productivity
• Day to day management of Field Service system:
  - Support the IT Team in the set up and administration of the Field Service system.
  - Adding new jobs to the system and re-scheduling
  - Liaise with the IT Team to ensure that asset data on Field Service is kept aligned with the master system
  - Providing data to support resolution of complaints / queries.
  - Scheduling follow on works.
  - Maintaining up to date operative information and availability on Field Service
  - Receive, and deal with routine written and verbal enquiries regarding the estates service provision, from customers and stakeholders, ensuring that all agreed standards for responsiveness are met to deliver the best possible level of satisfaction

What you'll bring

Essential skills

• Experience within a similar role as a planner or scheduler driving increased performance
• Knowledge and experience of scheduling and planning systems
• Good PC skills, knowledge of Windows, Microsoft Word, Excel
• Good organisational, planning and time management skills
• Excellent communication, organisational, planning, and problem-solving skills.

Desirable skills

• Experience of using Microsoft Dynamics Field Service

Why Orbit?

Choosing us means being rewarded in every sense.

Here's what you can expect to enjoy with us.

A rewarding experience that works for you

We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles.

A place to progress

From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you're a student, graduate or experienced professional we'll support you to grow.

For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.

A purpose to feel proud of

We're proud to make a difference to people together. We're values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people.

What brings us together is a passionate belief in progress and people.

Read more about the values and purpose that drive us on our careers website.

How we hire

We aim to make our hiring process simple and fair:

1. Online application
2. Interview(s)
3. Decision and offer

We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.