Estates Performance Coordinator

Unite Students; West of England; Hybrid; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Discretionary annual bonus

25 days' holiday + buy scheme

Pension scheme with employer contrib.

Healthcare & wellbeing benefits

Job summary

Unite Students in Bristol is seeking an Estates Performance Coordinator to support maintenance and compliance across our properties. You will coordinate information, monitor performance, and ensure works are prioritised and delivered effectively.

You will analyse data, liaise with regional Estates Managers and third-party suppliers, and help shape informed decisions. The role is hybrid from our Bristol Office, with a focus on process improvement and accurate reporting.

Qualifications

• Experience in Estates/Facilities Management or property environment.
• Strong data analysis and reporting skills.
• Understanding of budgeting and cost management.
• Ability to work with third-party suppliers and contractors.

Responsibilities

• Identify and prioritise projects, inspections and compliance tasks.
• Collate data to support Regional Estates Managers in decision-making.
• Schedule and track remedial actions from planned maintenance.
• Coordinate planned and reactive maintenance with regional teams.
• Monitor safety communications for statutory changes and update processes.
• Prepare monthly compliance and performance reports.

Skills

Organisational skills

Prioritisation

Supplier management

Communication

Budget awareness

Tools

Estates/FM systems

Job description

The Role

We`re looking for an Estates Performance Coordinator to support the effective management of our property maintenance and compliance activities. You`ll play a key role in coordinating information, monitoring performance, and ensuring works are prioritised and delivered effectively. This is a great opportunity for someone who enjoys working with data, improving processes, and supporting teams to make informed decisions across Estates and Facilities Management. This is a hybrid role, and is based from our Bristol Office.

What you`ll be doing

• Identify and prioritise projects, urgent tasks, and compliance requirements arising from surveys, audits, and inspections.
• Collate and analyse information to support Regional Estates Managers in making informed decisions on statutory and property-related works.
• Ensure remedial actions from planned maintenance activities are scheduled, tracked, and managed through the Estates and FM systems.
• Support regional teams with the prioritisation and coordination of planned and reactive maintenance activities.
• Monitor Estates and Safety communications to identify upcoming statutory changes and support the implementation of updated processes.
• Prepare and maintain monthly compliance reports and performance data.

What we`re Looking for in You

• Strong organisational skills with the ability to coordinate, plan, and schedule multiple workstreams effectively.
• Ability to assess information, prioritise tasks, and provide clear information to support decision-making.
• Experience working with third-party suppliers, monitoring performance, and building effective working relationships.
• Strong communication skills with the ability to collaborate with internal teams, contractors, insurers, and other stakeholders.
• Experience working within an Estates, Facilities Management, or property-related environment.
• Understanding of financial and commercial processes, including managing costs and budgets.
• Ability to manage competing priorities while ensuring deadlines, quality standards, and compliance requirements are met.
• Confidence preparing reports, documentation, and performance information for stakeholders.
• Commitment to maintaining confidentiality and handling information securely in line with data protection requirements.
• Willingness to complete required statutory training to support the role.

What You`ll Get in Return

• A discretionary annual bonus so you can share in the company`s success
• 25 days` paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
• A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
• Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
• Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
• Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!

About Unite Students

Founded in 1991, Unite Students is the UK`s leading provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with 70,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.

Instinctive inclusion.

We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn`t just what we do but who we are.

People make Unite Students.

Employees, students and neighbours all contribute to building environments where we can all thrive.

Room for Everyone

We`re proud to be an employer that embraces individuality, and we`re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what`s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.

We are US.