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Estates Operations Support Manager and Safety Advisor

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City of Edinburgh

On-site

GBP 36,000 - 40,000

Full time

11 days ago

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Job summary

An established industry player is seeking a motivated Estates Operations Support Manager & Safety Advisor to join their dynamic team. This role is pivotal in managing Soft Service contracts and ensuring the efficient delivery of workflows at the Royal Observatory Edinburgh. The ideal candidate will thrive in a fast-paced environment, showcasing strong leadership and communication skills while collaborating with various stakeholders. With a commitment to service excellence and a focus on safety and environmental issues, this position offers a unique opportunity to contribute to impactful projects in a supportive and innovative workplace. Embrace the chance to grow and make a difference in a leading research organization.

Benefits

30 days annual leave
10.5 public and privilege holidays
Flexible working hours
Exceptional average salary pension scheme
Social and sporting activities
Subsidised restaurant

Qualifications

  • Experience in managing teams and delivering excellence in service delivery.
  • Strong understanding of budget management and facilities management.

Responsibilities

  • Deliver Soft Service contract management and support the Royal Observatory Edinburgh estate.
  • Provide leadership in client-facing services and maintain a customer-first ethos.

Skills

Team Management
Service Delivery Excellence
Communication Skills
Budget Management
Facilities Management
Microsoft Office Suite

Education

SCQF Level 7 Qualification or significant relevant experience
IOSH Managing Safely

Tools

Microsoft Word
Microsoft PowerPoint
Microsoft Excel
SharePoint

Job description

Job Description

Estates Operations Support Manager & Safety Advisor

Science and Technology Facilities Council

Salary: £36,650 to £39,032 per annum (dependent on skills and experience)

Contract Type: Permanent

Hours: Full-time

Location: Royal Observatory Edinburgh, Blackford Hill, Edinburgh EH9 3HJ

Closing date: 23rd April 2025

Together, our scientists, technologists, engineers and business support team explore the unknown and turn what they find into work that changes the world around us. Whether it’s sending probes into space or finding new ways to treat cancer, everyone here plays a vital role in making a positive difference to society.

Come and discover how much you can achieve when you’re surrounded by world-leading experts, encouraged to constantly learn and empowered to explore your curiosity.

The Estates Operations Support Manager will be responsible for the delivery of all Soft Service contract management and a diverse range of contractual tasks to support the Royal Observatory Edinburgh (ROE) estate. The role holder will be required to work collaboratively with contractors, suppliers, University of Edinburgh staff, students and Estates and non-Estates colleagues alike, across STFC.

The post holder will have the ability to maintain quality, challenge and develop work processes, along with managing and motivating a small team to ensure professional and efficient delivery of workflows.

The post holder will be required to provide leadership in maintaining and evolving all client-facing services and embedding a ‘customer first’ ethos.

The post holder will be responsible for supporting the Estates Operations Manager with resource and capital budget management.

The role holder will be self-motivated, with an excellent customer-focused approach, with an interest in STFC and Estates functions.

As SHE Advisor, act as a key site contact for H&S and environmental issues and queries on site, and support the Estates Operations and Safety Manager in liaising with SHE Group and site users.

This is a fast-paced, varied, demanding, and interesting role, in which a productivity focused, highly organised and enthusiastic but methodical professional will thrive.

It is an exciting time to join the Estates Services team as we continue our ‘One Team’ approach to service improvement and strive for excellence across the STFC portfolio.

Essential Shortlisting Criteria
  • SCQF Level 7 Qualification or significant relevant experience (RQF Level 4)
  • IOSH Managing Safely
Knowledge and Experience
Essential
  • Experience of managing teams and delivering excellence in a service delivery environment
  • Understanding of budgets
  • Understanding of facilities management
  • Able to present and communicate confidently to a variety of stakeholders verbally and in writing
  • Experience of team working, coaching and training colleagues
  • A confident user of Microsoft Office packages including Word, PowerPoint, Excel and SharePoint, able to learn new IT systems and processes quickly.

STFC values their employees by offering a benefits package designed to provide an excellent work/life balance including 30 days’ annual leave, 10.5 public and privilege holidays, flexible working hours, exceptional average salary pension scheme, social and sporting activities and societies and a subsidised restaurant.

As one of Europe’s largest research organisations, this is a place where there’s always something new to learn about the world around us, about your career, but most of all, about yourself.

Join us and discover what’s possible by submitting your CV and covering letter which outlines how you fulfil the criteria specified along with your motivation for STFC and the role.

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