Estates Operations Manager Epsom and St Helier University Hospitals NHS Trust

Epsom & St Helier NHS Trust; England; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player seeks a dynamic leader to oversee a skilled maintenance team within a major healthcare provider. This role involves providing inspirational leadership, managing performance, and ensuring the effective delivery of maintenance services across multiple hospital sites. You will be responsible for optimizing resource deployment, improving service efficiency, and communicating effectively with stakeholders. Join a collaborative team dedicated to delivering excellence in patient care and service efficiency in a vibrant healthcare environment. This is a unique opportunity to make a significant impact in a crucial role within the NHS.

Qualifications

• Proven experience in leading multi-disciplinary teams in a healthcare setting.
• Strong skills in performance management and resource planning.

Responsibilities

• Lead a large team of trade staff and contractors to deliver maintenance services.
• Manage performance to ensure outstanding service within budgets.
• Optimize delivery of work plans and improve service efficiency.

Skills

Leadership

Team Management

Performance Management

Communication Skills

Resource Planning

Tools

CAFM system

Job description

To ensure the safe and effective operation of the Estate so that it remains fully fit for purpose.

To provide inspirational leadership to a large team of skilled multi-disciplinary trade staff and external contractors ensuring that they are efficiently and effectively deployed to deliver planned and reactive maintenance.

To deliver the maintenance plan to ensure that all hospital assets work when required in line with agreed budgets.

To be the focal point for effective communications with key internal and external stakeholders.

1. Provide inspirational leadership to a large team of Directly Employed trade staff and contractors.
2. Manage the performance of the team to ensure they deliver outstanding service within agreed budgets.
3. Continuously explore ways to improve delivery to services, patients and visitors and through this achieve excellence in safety, service efficiency and effectiveness.
4. Ensure that trade staff and contract resources are effectively planned and scheduled to optimise efficient delivery of work plans.
5. Ensure that KPI reports outlining the performance of assets and resources are derived using the CAFM system.
6. Ensure that the skills and competencies of trade staff and contractors are constantly developed to meet the needs of the future work plan, ensuring that the minimum resource is deployed necessary to complete the works and that non-productive time is minimised/eliminated.
7. Ensure that resource deployment is managed in accordance with demand forecasts, that attendance is managed and accurately recorded and that skills and competencies are accurately recorded such that work scheduling is effective.
8. Ensure all trade staff have their performance reviewed as part of the appraisal process and that poor performance is addressed.
9. Manage the maintenance team to successfully implement change through the effective communication of compelling messages.

St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

This advert closes on Thursday 24 Apr 2025.