Estates Office Coordinator

NCG; North East; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading education provider in the UK is seeking an experienced Estates Office Coordinator to oversee administrative functions within their Estates department. The ideal candidate will have a strong background in financial systems, excellent organization skills, and the ability to efficiently manage service requests. This role is essential in supporting the infrastructure that facilitates a productive learning environment. Employee benefits include generous annual leave and flexible working hours.

Benefits

Generous Annual Leave

Flexible Working

Student Discount

Government Pension Schemes

Cycle to Work

Employee Assistance Programme

Qualifications

• Experienced in administrative coordination and service desk management.
• Proficient in financial systems and collaborative planning tools.
• Confident communicator and problem-solver.

Responsibilities

• Maintain working knowledge of financial systems.
• Update departmental spreadsheets with order data.
• Oversee the operation of the Estates service desk.

Skills

Administrative coordination

Financial systems proficiency

Excellent attention to detail

Problem-solving

Communication skills

Tools

Tech One

E-Analyser

Service Desk

Job description

NCG is looking for a proactive and organised Estates Office Coordinator to support the smooth running of our Estates department. This key role involves supervising administrative functions, managing the Estates service desk, and maintaining oversight of systems, budgets, and performance planning.

You'll be at the heart of our Estates operations, ensuring service requests are handled efficiently, financial data is accurately maintained, and colleagues across the organisation receive timely support.

Key Responsibilities

As Estates Office Coordinator, you will:

• Maintain working knowledge of NCG's financial systems (Tech One, E-Analyser, Service Desk)
• Update departmental spreadsheets with order and receipting data
• Assist college managers with budget and procurement queries
• Oversee the daily operation of the Estates service desk, ensuring service requests meet SLA targets
• Attend in-person meetings across NCG premises when required
  
  

What You'll Bring

We're looking for someone who is:

• Experienced in administrative coordination and service desk management
• Proficient in financial systems and collaborative planning tools
• Highly organised with excellent attention to detail
• A confident communicator and problem-solver
• Willing to travel and collaborate across multiple sites
  
  

Why NCG?

NCG is one of the UK's leading education and training providers, committed to creating exceptional learning environments. As part of our Estates team, you'll play a vital role in supporting the infrastructure that enables learning and growth.

All NCG Staff Are Supported To

• Participate in performance reviews and professional development
• Promote health, safety, and wellbeing
• Champion equality and diversity across all activities
• Comply with NCG policies and procedures
• Uphold NCG's commitment to safeguarding children, young people, and vulnerable adults
  
  

Employee Benefits

NCG is a great place to work, with a whole host of benefits such as:

• Generous Annual Leave
• Flexible Working
• Student Discount
• Government Pension Schemes
• Cycle to Work
• Employee Assistance Programme
  
  

For more information, please see our website - Our Benefits

NCG VALUES

Our values are not just about what we do, but also how we do things. Shaped by our colleagues, customers and learners, they set the standard of how we should behave, how we work together and give us the opportunity to make the right decisions based on the values we all share.

• Being both inclusive and diverse
• Trusting and respecting our communities
• Taking ownership whilst working collaboratively
• Inspiring excellence and curiosity
  
  

For further detail about our Values and Strategy, please visit our website - Values and Strategy