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East Coast Community Healthcare CIC (ECCH) is seeking an Estates Operations lead to manage day-to-day estates services across sites, ensuring safe and compliant maintenance delivery, PM/PPM planning, and timely issue resolution. The role focuses on lifecycle asset management, business continuity, and strategic estate improvements.
The post involves supervising health, safety, fire, and security systems, managing accommodation use, and delivering capital and environmental projects in a compliant
Lead the day-to-day operational management of Estates services. Ensure the effective delivery of maintenance services across all sites. Develop and manage Planned Preventative Maintenance (PPM) programmes. Monitor reactive maintenance performance and ensure timely resolution of issues. Support the development and implementation of lifecycle replacement and asset management plans. Ensure estate infrastructure remains safe, operational and compliant. Contribute to business continuity and emergency preparedness arrangements.
Ensure statutory and mandatory compliance requirements are achieved and maintained. Monitor compliance performance and develop action plans to address areas of concern. Maintain accurate records and evidence to support internal and external assurance processes. Ensure all Estates activities comply with current legislation, NHS standards and organisational policies. Support audits, inspections and regulatory visits. Contributes to policy development within the service Reviews, develops policies for maintenance
Manage estates contractors and specialist service providers. Exchanges maintenance, technical project-related information with specialists, non-specialists; negotiates with contractors, suppliers Review and approve Risk Assessments and Method Statements (RAMS). Ensure safe systems of work are implemented and monitored. Operate and oversee Permit-to-Work systems for high-risk activities. Undertake contractor performance reviews and site inspections. Ensure contractor compliance with health and safety and organisational requirements.
Support the implementation of Health and Safety policies and procedures. Ensure estates-related risks are identified, assessed and managed effectively. Support delivery of actions arising from fire risk assessments. Ensure statutory testing and maintenance of fire safety systems is completed. Oversee security systems including access control, CCTV and physical security arrangements. Support investigations into incidents, accidents and near misses. Promote a positive safety culture across all sites.
Oversee the accommodation utilisation and space planning activities. Support service moves, relocations and accommodation reviews. Oversee accurate accommodation records and occupation plans. Work with managers to ensure effective use of available space. Support strategic accommodation and property initiatives.
Support delivery of the organisation Green Plan Promote sustainable working practices throughout Estates and Facilities. Monitor energy consumption and environmental performance. Identify opportunities for carbon reduction and efficiency savings. Support environmental compliance and sustainability initiatives.
Support the delivery of minor capital schemes and estate improvement projects. Assist in the preparation of business cases and project documentation. Monitor project delivery against agreed objectives, budgets and timelines. Ensure projects comply with statutory and organisational requirements. Judgements across wide range of estate issues taking into account legislation, H&S, conflicting demands -- condition of plant and equipment, fault finding
Manage delegated budgets and expenditure of up to £10,000. Authorises payments to contractors, suppliers; holds delegated budget for refurbishment schemes; maintains and repairs trust properties and equipment/ responsible for maintenance of facilities, equipment Monitor financial performance and identify opportunities for efficiencies. Support procurement activities and contract management processes. Ensure value for money is achieved in all estates operations.
Provide leadership and line management to designated staff. Undertake appraisal, supervision and performance management activities. Support staff development and succession planning. Promote a culture of continuous improvement and high performance. Foster positive working relationships across the organisation.
Comply with all organisational policies and procedures. Maintain confidentiality and information governance standards. Promote equality, diversity and inclusion. Participate in training and continuing professional development. Undertake any other duties consistent with the grade and responsibilities of the post. All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role. Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone. Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.