Estates Manager

Churchill Estates Management Ltd; London; On-site; GBP 25,000; Full time

Job summary

Join a leading company in retirement living as an Estates Manager/Development Manager in Hornchurch. You will coordinate activities and ensure a safe, fulfilling lifestyle for residents. This role demands exceptional customer service skills and strong administrative capabilities within a supportive team environment.

Benefits

24 days annual holiday + Bank Holidays

A day off on your Birthday

Life Assurance

Eye Care reimbursement

Professional development

Thorough induction and ongoing training

Qualifications

• Experience in retirement living, hospitality, health & social care, or social housing.
• Excellent customer service and administration skills.
• Ability to manage safety and security effectively.

Responsibilities

• Organizing activities and overseeing contractors.
• Managing property maintenance and safety checks.
• Liaising with customers and providing excellent service.

Skills

Customer service

Administration

Communication

Tools

Microsoft Office

Job description

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• Salary: £24,500 per annum, plus excellent benefits
• Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch

Park Rise is a stunning new collection of apartments exclusively designed for a retirement living lifestyle, based in Hornchurch.

About the role

Churchill Estates Management are proud to offer an exciting new opportunity for a Estates Manager / Development Manager / Scheme Manager to join the retirement scheme to support in the management and co-ordination of the development and related activities, alongside a small team.

This varied and interesting role provides the Estates Manager / Development Manager with the opportunity to make a positive difference every day to the lives of our Home Owners. By being a ‘friendly neighbour’, you’ll be organising activities, co-ordinating the facilities, over-seeing contractors, completing health and safety checks and much more!

Reporting to the Area Manager, you’ll be managing both the maintenance of the property and providing a first-class service to Owners as they move in and enjoy their new retirement living lifestyle. You’ll be the trusted, ‘go-to’ person on-site, liaising with a range of customers, contractors, suppliers and other Churchill Colleagues.

This hugely rewarding role is pivotal to the success of the development and the enjoyment of Owners.

About you

As our new Estates Manager / Development Manager / Scheme Manager, your passion for excellent customer service is vital. With the focus on providing a happy and fulfilling lifestyle for the Owners, you’ll have an outgoing and friendly personality with a love of people. You’ll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety and the security of the development, displaying good judgement, initiative and the ability to be calm under pressure.

To support with the organisation of events and to effectively administer the maintenance of the site, you’ll be an accomplished administrator and computer literate, with previous experience of using Microsoft Office applications, including Outlook.

This position is ideally suited to people with experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity and health & social care sectors. A successful Development Manager is someone who loves to work ‘front of house’ and is focused on providing a first-class customer service with excellent administration skills.

About us

We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation.

We manage over 200 developments nationally. That means we oversee more than 8000 apartments, providing property services and customer care to over 10,000 retired people.

However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future.

Join us and be part of a professional, award winning, customer focused team.

Our Company Values TORCH:Trust/Openness/Respect/Communication/Honesty

How you’ll be rewarded

• Annual holiday entitlement of 24 days + Bank Holidays
• A day off on your Birthday
• Life Assurance
• Eye Care reimbursement
• Professional development and qualifications
• Thorough induction and ongoing training
• Immensely rewarding work

We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story apply today.

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