Estates Helpdesk Administrator

Treloar School & College; Holybourne; On-site; GBP 18,000; Part time

Job summary

A leading charity-focused education center in Holybourne is seeking an experienced Administrator to support the Estates and Transport departments. This part-time role involves being the primary contact for staff and processing work requests effectively. Candidates should have strong IT skills and good communication abilities, alongside a minimum of GCSE in English and Maths. Benefits include excellent training, life insurance, and a health cash plan.

Benefits

Excellent training and development opportunities

Life insurance

Group Personal Pension

Critical Illness & Occupational Health schemes

Health Cash Plan

Perkbox discount scheme

Salary sacrifice schemes on Technology & E-Vehicles

Free wellbeing activities (e.g. gym/yoga)

Free parking

Qualifications

• Ability to manage a wide range of requests effectively.
• Good communication skills and attention to detail.

Responsibilities

• Serve as the primary point of contact for staff in Estates and Transport.
• Process work requests and handle inquiries promptly.
• Assist with various other administrative tasks as required.

Skills

Excellent IT skills

Organisational skills

Strong written communication

Strong verbal communication

Attention to detail

Education

GCSE grade 4 / Level 2 or higher in English and Maths

Job description

Overview

We are excited to announce a new opportunity for an experienced Administrator to join our team and provide support to the Estates and Transport departments. In this customer focused role, you will serve as the primary point of contact for staff and help in processing work requests. This includes handling inquiries via phone, Quadpro—our internal request system—emails, and face-to-face interactions, ensuring that all requests are addressed promptly.

Responsibilities

• Act as the primary point of contact for staff in Estates and Transport and help process work requests.
• Handle inquiries via phone, Quadpro (internal request system), emails, and face-to-face interactions; ensure all requests are addressed promptly.
• Assist with various other administrative tasks as required.

Qualifications

• Excellent IT and organisational skills with the ability to manage a wide range of requests effectively.
• Strong written and verbal communication skills with keen attention to detail.
• Good general education with at least GCSE grade 4 / Level 2 or higher in English and Maths.

About Treloar’s

Treloar\'s is a charity which runs one of the UK\'s largest specialist education centres for young disabled people to live and learn. Through our school and college, we offer students the opportunity to fully take part in life and achieve their aspirations.

Details

• Part time, 29 hours per week, Monday – Friday, Term Time Only
• £17,003 per annum (FTE £24,626)

Benefits

• Term time only
• Excellent training and development opportunities
• Life insurance, Group Personal Pension, Critical Illness & Occupational Health schemes
• Health Cash Plan & Perkbox discount scheme
• Salary sacrifice schemes on Technology & E-Vehicles
• Free wellbeing activities (e.g. gym/yoga)
• Free parking & many other benefits

If you are interested in this role, please apply today and our Recruitment team will be in touch.