Estates & Facilities Management Trainer

Bristol NHS Foundation Trust; West of England; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Flexible working

Training and development opportunities

Job summary

Bristol NHS Foundation Trust is seeking an Estates & Facilities Management Trainer to join our Training & Development Team. You will deliver practical and classroom-based training, support new starters through their induction journey, assess workplace competence, and contribute to the ongoing development of our Estates and Facilities workforce.

The Estates and Facilities Management team plays a vital role in supporting patient care by maintaining clean, safe and welcoming environments for

Qualifications

• Minimum Level 3 Education and Training competency.
• Desirable Level 4 CIEH Food Safety Certification.

Responsibilities

• Assist in developing and delivering effective work skills training to staff groups.
• Coordinate with staff, managers, and divisions to optimise learning opportunities in the workplace and classroom.
• Observe new staff to ensure they can demonstrate and utilise new skills after initial training.
• Identify training needs and assist in developing programmes in response.
• Evaluate the effectiveness of training programmes and assess their impact on the service.
• Provide information to staff regarding their training requirements and maintain documentation.
• Stay updated on national and local priorities, policies, procedures and training guidelines.
• Maintain privacy and handle sensitive information professionally.
• Assist with other training department duties as needed.
• Ensure training area is prepared and maintained for learning.

Skills

Training delivery

Presentation skills

Interpersonal skills

Time management

IT skills

Learner assessment

English language support

Education

Level 3 Education and Training Certificate

Level 4 CIEH Food Safety Certificate

Tools

Microsoft Office

Digital learning systems

Presentation equipment

Job description

Education/Training/Qualifications

Essential criteria

North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) have merged as of 1st July 2026 to become Bristol NHS Foundation Trust. This creates an exciting future that brings together the best of both organisations. As a single, strong and sustainable organisation, we will not only be able to deliver better outcomes for our patients and fairer care for our population, but it will also provide greater opportunities for our people. Bristol NHS Foundation Trust recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life. We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.

Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this.

Job Overview

Are you passionate about developing people and helping others succeed?

We are looking for an enthusiastic and motivated Estates & Facilities Management (EFM) Trainer to join our Training & Development Team. This is an exciting opportunity to play a key role in developing our workforce by equipping staff with the skills, knowledge and confidence needed to deliver safe, effective and high-quality services across North Bristol NHS Trust.

Working closely with the EFM Training & Development Manager, you will deliver a range of practical and classroom-based training programmes, support new starters through their induction journey, assess workplace competence, and contribute to the ongoing development of our Estates and Facilities workforce.

The Estates and Facilities Management team plays a vital role in supporting patient care by maintaining clean, safe and welcoming environments for patients, visitors and staff. As a trainer, you will help ensure our workforce is equipped to deliver services to the highest standards.

Main duties of the job

To develop the EFM workforce by equipping them with the skills, knowledge, and competence necessary to deliver a safe and effective service.

To contribute to the Learning & Development strategy under the guidance of the EFM Training & Development Manager.

To provide classroom and practical training in workplace skills and associated duties, as directed by the EFM Training & Development Manager.

To conduct follow-up observations for new and existing staff, ensuring they demonstrate competency to work in accordance with the correct procedures as trained.

To support the EFM Training & Development Manager in their full range of duties, including the delivery of cleaning/domestic skills, food safety, NHS mandatory training, and "Welcome to EFM" inductions for new staff.

Working for our organisation

Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations, operating from three main sites at Southmead, Bristol city centre and Weston.

With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer.

Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

Detailed Job Description And Main Responsibilities

For a full overview of the Job Description, please refer to the PDF Job Description attached as an additional document to this advert.

• Assist in developing and delivering effective work skills training to groups of staff with varying abilities. This includes cleaning skills, mandatory skills, catering support, and "Welcome to EFM" new staff inductions.
• Liaise and coordinate effectively with staff members, managers, and other division members to optimise learning opportunities in both the workplace and classroom.
• Observe new staff members' progress in the workplace after initial training to ensure they can effectively demonstrate and utilise their new skills.
• Contribute to the identification of training needs through analysis and assist in developing programmes in response.
• Evaluate the effectiveness of training programmes and contribute to assessing their impact on the service.
• Provide requested information to staff regarding their training requirements.
• Ensure accurate and timely completion of all documentation to required standards. Maintenance and use of Trust resources, reporting faults and malfunctions when they occur.
• Stay updated on national and local priorities, policies, procedures, and training guidelines.
• Handle sensitive information professionally, seeking clarity when necessary.
• Report any unsafe practices observed.
• Assist with other aspects of the training department as needed.
• Report concerns to the EFM Training & Development Manager, identifying issues outside your level of competence.
• Ensure the training area is prepared and maintained to facilitate learning.
• Be familiar with Trust Policies and Procedures.
• Maintain respect for privacy, dignity, and confidentiality in all actions.
• Exhibit professional behaviour, demonstrating excellent customer care and supporting equality, diversity, and inclusion of all learners.
• Act within the limits of your competence, ensuring actions support the care, protection, and wellbeing of others.
• Maintain responsibility for identifying your own continuing development needs.
• Ensure all mandatory training is completed in line with Trust policy and maintain records of progression and achievement.

Person specification

Education/Training/Qualifications

Essential criteria

• Minimum of Level 3 Education and Training Certificate (or equivalent experience)
• Working knowledge or willingness to develop knowledge of NHS Standards of cleanliness and local Trust cleaning standards/
• General knowledge of training delivery techniques including the use of presentation equipment.

Desirable criteria

• Level 4 CIEH Food Safety Certificate.

Work Experience

Essential criteria

• Experience of delivering workplace training and supporting staff development
• Experience of planning, preparing, and delivering training programmes in classroom and workplace settings
• Experience of supporting learners in the workplace and providing constructive feedback

Desirable criteria

• Experience of delivering training to groups with varying levels of knowledge, skills, and experience
• Experience within Estates and Facilities Management or a similar operational environment

Knowledge/Skills/Abilities

Essential criteria

• Good knowledge of training delivery techniques, including the use of presentation and audio-visual equipment
• Excellent presentation, communication, and interpersonal skills
• Ability to organise, prioritise, and manage own workload and training activities
• Competent IT skills, including Microsoft Office applications and digital learning systems
• Ability to assess learner competence and provide constructive feedback
• Ability to adapt training to meet the needs of learners with differing abilities, including those with Basic Skills needs or where English is not their first language

Desirable criteria

• Ability to research and evaluate different types of information from a variety of sources and present information in a straightforward and logical way.

Personal Qualities/Special Circumstances

Essential criteria

• Flexibility in hours of work is required, as duties will include training, assessment, and observation of staff who may be on shift. This may occasionally include unsocial hours, such as evening, night, and weekend work, with prior notice.
• Adaptability in dealing with delays and unforeseen circumstances – being prepared for the unexpected.

Benefits and Perks

• As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we’re meeting our pledge.
• The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support - developing exceptional people for exceptional careers.
• BFT is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
• To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.
• If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.
• The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
• By applying for this post, you are agreeing to Bristol NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.

Important

Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac account and email accounts. We may also contact you by texting the mobile number, if provided, on the application form.

Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.

As a guide interviews should usually take place within 3 weeks of the closing date.

When providing employment reference details, please provide correct work-related email addresses so references can be sought promptly when we are looking to progress your application. Your referee must all be known to you in a line manager or professional lead capacity.