Estates & Facilities Administrator

Integrated Care System; Southampton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A healthcare organization in Southampton is seeking an administrative professional to provide proactive support in a customer-oriented environment. Responsibilities include coordinating with suppliers and handling office duties. The ideal candidate will have an NVQ level 3 in Facilities or Business Management and experience with Microsoft Office. This role supports continuous learning and offers attractive benefits including flexible working and generous leave.

Benefits

27 days annual leave increasing with service

NHS pension scheme

Continuous learning opportunities

Qualifications

• Proven administrative experience in a service environment.
• Experience dealing with contractors or suppliers.
• Commitment to continuous learning and development.

Responsibilities

• Provide responsive and proactive service in a customer-oriented environment.
• Coordinate stakeholders such as external suppliers and contractors.
• Carry out data entry ensuring records are accurate.

Skills

Customer service skills

Time management

Teamwork

Education

NVQ level 3 in Facilities or Business Management Administration

GCSE or equivalent in English and Maths

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

The Estates and Facilities Department covers a very large and diverse range of duties, which means that you would interact closely with many stakeholder groups on a wide range of matters. You will work as part of a small proactive team of NHSBT staff and contractors who are customer focussed and have a can do attitude, enabling colleagues across the organisation to carry out their duties efficiently and effectively.

Main duties of the job

In this role, you will provide a responsive and proactive service, in a customer-oriented environment where teamwork and communication are key to its success. Typically, your duties will involve:Providing local site administrative services and coordinating a range of stakeholders such as external suppliers and contractors.Acting as first point of contact for internal and external contacts including staff, donors, members of the public, contractors, and suppliers.Supporting general office duties for example photocopying and scanning documentsCarrying out data entry ensuring all records are up to date and accurate.Opening and sorting post and handling routine correspondence.Maintaining manual and electronic filing systems.Receiving and making telephone calls.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.Our three core values are what set us apart. They guide and inspire everything we do.By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

Job responsibilities

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

What we offer:

• NHSBT promotes flexible working opportunities where the role will allow.
• 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
• NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
• We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

Person Specification

Qualifications

• NVQ level 3 in Facilities or Business Management Administration or other related subject or equivalent experience.
• GCSE or equivalent in English and Maths.
• Demonstrates commitment to own continous learning and development (CPD).

Experience

• Proven administrative experience preferably in a service environment.
• Experience of dealing with contractors or suppliers.
• Experience of working with information technology using Microsoft Office packages (Outlook, Word, Excel, Teams and PowerPoint).