Estates & Facilities Administrator

NHS Blood and Transplant; Bristol; On-site; GBP 24,000 - 26,000; Full time

Job summary

An established industry player is seeking an Estates and Facilities Administrator to join their dedicated team. In this role, you will provide essential administrative support in a dynamic, customer-focused environment. Responsibilities include coordinating with various stakeholders, managing office duties, and ensuring accurate data entry. The organization values teamwork and communication, making it a great place for personal and professional growth. With a commitment to inclusivity and continuous learning, this position offers a unique opportunity to contribute to a service that saves lives while advancing your career in the healthcare sector.

Benefits

27 days annual leave plus Bank Holidays

NHS pension scheme

Flexible working opportunities

Continuous learning and development programs

Qualifications

• Proven administrative experience in a service environment.
• Experience dealing with contractors or suppliers.

Responsibilities

• Provide local site administrative services and coordinate stakeholders.
• Act as first point of contact for internal and external contacts.

Skills

Administrative Experience

Customer Service Skills

Communication Skills

Data Entry

Microsoft Office (Outlook, Word, Excel, Teams, PowerPoint)

Education

NVQ Level 3 in Facilities or Business Management Administration

GCSE in English and Maths

Tools

Microsoft Office Suite

Job description

Estates and Facilities Administrator

This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work.

Job Summary
The Estates and Facilities Department covers a very large and diverse range of duties, which means that you would interact closely with many stakeholder groups on a wide range of matters. You will work as part of a small proactive team of NHSBT staff and contractors who are customer focused and have a can-do attitude, enabling colleagues across the organisation to carry out their duties efficiently and effectively.

Main Duties
Duties
In this role, you will provide a responsive and proactive service in a customer-oriented environment where teamwork and communication are key to its success. Typically, your duties will involve:

• Providing local site administrative services and coordinating a range of stakeholders such as external suppliers and contractors.
• Acting as first point of contact for internal and external contacts including staff, donors, members of the public, contractors, and suppliers.
• Supporting general office duties for example photocopying and scanning documents.
• Carrying out data entry ensuring all records are up to date and accurate.
• Opening and sorting post and handling routine correspondence.
• Maintaining manual and electronic filing systems.
• Receiving and making telephone calls.

About You
Experience and Knowledge

• Proven administrative experience preferably in a service environment.
• Experience of dealing with contractors or suppliers.
• Experience of working with information technology using Microsoft Office packages (Outlook, Word, Excel, Teams and PowerPoint).

Qualifications and Training

• NVQ level 3 in Facilities or Business Management Administration or other related subject or equivalent experience.
• GCSE or equivalent in English and Maths.
• Demonstrates commitment to own continuous learning and development (CPD).

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

About Us
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary - donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

What We Offer

• A starting salary of £24,625 - £25,674 per annum in accordance with Agenda for Change (AfC).
• Opportunity to work with a national organisation, and be based in Colindale centre.
• NHSBT promotes flexible working opportunities.
• 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
• NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions.
• We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

This vacancy will close at 23:59 on 30 April 2025. NHSBT reserves the right to close this job vacancy early if a high volume of applications is received.

Interviews are anticipated to be held w/c 12 April 2025 subject to confirmation.

For informal enquiries please contact: Gavin Todd, Senior Estates and Facilities Manager on [e-mail]