Estates Compliance Officer - Part Time

Serco Group Plc; Stoke-on-Trent; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading facilities management company in Stoke-on-Trent is seeking a technically skilled professional to manage CAFM data and prepare for the PFI contract handback. The ideal candidate will have experience with CAFM systems, a strong technical background, and excellent problem-solving skills. This role offers a supportive environment with various benefits, including a contributory pension scheme and generous annual leave.

Benefits

Up to 6% contributory pension scheme

25 days annual leave plus bank holidays

Health and wellbeing benefits

Discounts and exclusive deals

Supportive company culture

Qualifications

• Strong technical background in facilities management, engineering, or data analysis.
• Experience working with CAFM systems (e.g., Concept, Maximo, or similar).
• Understanding of PFI contracts and lifecycle asset management is highly desirable.

Responsibilities

• Gather, validate, and maintain accurate CAFM data.
• Develop and maintain reports on asset performance and compliance.
• Assist in the development of a structured handback plan.
• Liaise with FM teams, contractors, and technical consultants.

Skills

Technical background in facilities management

Experience with CAFM systems

Proficient in Excel and data visualization

Problem-solving skills

Stakeholder management abilities

Education

Degree in Engineering, Facilities Management, or Data Analytics

Job description

We are seeking a technically skilled and detail-oriented professional to support the collection, analysis, and reporting of CAFM (Computer-Aided Facilities Management) data, and to initiate preparations for the PFI (Private Finance Initiative) contract handback scheduled in five years. This role is critical in ensuring data integrity, compliance, and readiness for a smooth transition at contract end.

Key Responsibilities

• CAFM Data Management: Gather, validate, and maintain accurate CAFM data across all relevant systems. Identify gaps and inconsistencies in asset data and work with stakeholders to resolve them. Ensure alignment with lifecycle and contractual obligations.
• Reporting & Analysis: Develop and maintain regular reports on asset performance, lifecycle status, and compliance. Provide insights and recommendations based on data trends and findings. Support internal and external audits with accurate and timely data.
• PFI Handback Preparation: Assist in the development of a structured handback plan, including asset verification and condition assessments. Collaborate with operational teams to ensure documentation and data meet contractual handback requirements. Track progress against key milestones and escalate risks or issues.
• Stakeholder Engagement: Liaise with FM teams, contractors, and technical consultants to ensure data accuracy and readiness. Support the Contract Manager and wider team with technical input and reporting.

Requirements

• Strong technical background in facilities management, engineering, or data analysis.
• Experience working with CAFM systems (e.g., Concept, Maximo, or similar).
• Proficient in Excel and data visualization/reporting tools.
• Understanding of PFI contracts and lifecycle asset management is highly desirable.
• Excellent attention to detail and problem-solving skills.
• Strong communication and stakeholder management abilities.

Desirable Qualifications

• Degree or equivalent qualification in Engineering, Facilities Management, or Data Analytics.
• Experience in PFI environments or public sector FM contracts.

Benefits

• Up to 6% contributory pension scheme.
• 25 days annual leave plus bank holidays.
• A range of benefits to support the health and wellbeing of you and your family.
• Access to a huge range of discounts and exclusive deals.
• A fantastic culture and supportive team where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion.

We are a Disability Confident employer and will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.