Estates & Community Manager (Corporate Sites)

Bellrock Group; Luton; On-site; GBP 35,000 - 47,000; Full time

Job summary

A leading company in facilities management is seeking an Estates & Community Manager in Luton. This role focuses on site management and occupant engagement, ensuring safety and high standards while fostering community relationships. Ideal candidates will demonstrate leadership, problem-solving skills, and a commitment to sustainability, allowing them to thrive in a dynamic work environment.

Benefits

25 days annual leave plus bank holidays

Life cover

Paid sick leave

Health Assured employee assistance program

Enhanced maternity and paternity leave

Salary sacrifice schemes

Holiday purchase scheme

Discount scheme for shopping

Qualifications

• Experience in facilities management.
• Ability to lead teams and engage with customers.
• Strong communication and problem-solving skills.

Responsibilities

• Oversee site safety, maintenance, and improvements.
• Engage with occupiers and community through initiatives.
• Draft and manage emergency and safety plans.

Skills

Critical Thinking

Problem Solving

Detail Oriented

Customer Service Experience

Management Experience

Strong Leadership Skills

Facilities Experience

Maintenance Experience

Understanding of Building Codes

Strong Written and Oral Communication Skills

Education

Health and Safety Qualifications

Job description

Estates & Community Manager (Corporate Sites)

Join to apply for the Estates & Community Manager (Corporate Sites) role at Bellrock Group

Estates & Community Manager (Corporate Sites)

1 day ago Be among the first 25 applicants

Join to apply for the Estates & Community Manager (Corporate Sites) role at Bellrock Group

Estates & Community Manager

At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems. But with peace of mind. And we unlock that by being technology-led, but people-driven. So when you’re part of Bellrock, you’ll get everything you need to be your best at work - because our people are the heart of our business. And we’re all about helping them to shine.

Estates & Community Manager

At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems. But with peace of mind. And we unlock that by being technology-led, but people-driven. So when you’re part of Bellrock, you’ll get everything you need to be your best at work - because our people are the heart of our business. And we’re all about helping them to shine.

We now have an exciting opportunity to manage all site requirements through the guidance of the Regional Facilities Manager. The role requirement is for an energetic, friendly, customer service focused individual to operate from the site management office at Woodside.

Being the face of the site! Driving forward our relationships with our occupiers and really understanding them as people and businesses. Overseeing safety and maintenance and ensuring that this site will follow all applicable regulations. Recommending and coordinating improvements to the site as needed to ensure a safe, functional, and appealing space. Become an integral part of the site’s management team along with the Asset Manager, Property Manager and Regional Facilities Manager. Due to the sites prominence the Community Manager needs to comfortable presenting at a high-level client and occupier facing.

How will you be the change?

We believe every role is essential to providing that peace of mind for our customers - whatever part of the business you’re in. Because every role plays a part in driving us further. And everyone can be the change. That’s how deliver value for our customers, and building systems that lead the way

And as an Estates & Community Manager with Bellrock, you’ll do it by…

• Maintaining a safe environment with proper lighting, signage, and disability access
• Instilling a high-performance culture within the on-site team
• Driver of occupier engagement and feedback through events and initiatives
• Organising events along with engaging with local schools and charities
• Drive Vizta interaction with occupiers in line with KPI’s set.
• Drafting and updating emergency plans and evacuation procedures
• Overseeing security systems, CCTV, fire prevention, and other safety systems
• Overseeing regular building & site maintenance and cleaning services and ensuring service standards are exceptional.
• Supporting sustainability initiatives and be passionate about Net Zero ambitions
• Monitoring building maintenance budgets through Concerto software
• Arranging for site improvements using Asset Operating Plan’s along with using initiative to offer further suggestions for improvements.
• Overseeing contractors and inspecting completed jobs using Safe Systems of Work
• Supervising grounds staff and nurturing behaviours
• Use Concerto to raise reactive works for contractors as needed to maintain, repair, or improve the property.
• Contacting professionals for fabric repairs as needed
• Scheduling contractors and employees to match the site functionality.
• Resolving complaints, problems, and requests from site occupiers through clear communication and occupier meetings
• Assisting with emergency response and evacuations
• Assisting maintaining records of compliance through compliance software, Track Record
• Inspecting the building and site frequently for signs of damage or wear
• Obtaining meter reads from occupiers, land lord areas and keeping systems updated – Deepki, Inenco
• Conduct H&S Audits and risk assessments on contractors.
• keep up to date with local knowledge of surrounding areas
• Actively look for ways to help people, provide knowledge of the scheme to occupiers and make the space as attractive as possible for all users and visitors.
• To assist with social awareness and encourage use of local facilities.
• To manage and engage in local events to help inspire our occupier’s wellbeing.
  
  

What does it take?

If you’re ready to be the energy that helps us build our business, share our success, and really own it as an Estates & Community Manager, you’ll need…

• Critical Thinking, Problem Solving, Detail Oriented, Customer Service Experience, Management Experience, Strong Leadership Skills, Facilities Experience, Maintenance Experience, Understanding of Building Codes and Safety Regulations, Ability to Set and Meet Goals, Results Oriented Behaviour, On-the-Job Experience, Strong Written and Oral Communication Skills, Health and Safety Qualifications
  
  

Working arrangements

We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from Woodside Industrial Park, Dunstable Luton LU5 4 TP Monday to Friday 8:30 am top 5:00 pm with an hour for lunch break.

What can we offer you?

Upon joining Bellrock, you can expect a comprehensive benefits package including:

25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us)

Salary exchange pension scheme

Life cover

Paid sick leave

Health Assured employee assistance and wellness program

Enhanced maternity, paternity and adoption leave

Salary sacrifice schemes: Cycle to work

Holiday purchase scheme of additional 5 days per year

Offers and discount scheme designed to save money on everyday shopping and essentials

Healthcare Cashplan

MotorSave Scheme

Refer a friend

Liftshare

Virtual GP

Helping you to shine

We’ve always encouraged new and different perspectives - and that also means making ours a workplace that encourages diverse and unique voices. Where everyone feels welcome, included, and supported to be themselves and achieve more.

So, if you join us, you’ll find an inclusive workplace that recognises your hard work, offers lots of learning and development, flexible and hybrid working, and support for your wellbeing. As well as benefits that can make a difference to your life.

Ready to start shining?

Our people are our passion, so we’re all about helping them to shine. That means putting everything in place for you to have a rewarding career with us. So you can go far in your career, with us behind you. And our business will grow, too. So, if you’re ready to start your career journey with Bellrock, we’re ready to welcome you. It’s a great place to be - the light, the energy, the solution. You.

Apply today.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

• Industries

  Facilities Services

Referrals increase your chances of interviewing at Bellrock Group by 2x

Get notified about new Community Manager jobs in Luton, England, United Kingdom.

Luton, England, United Kingdom 1 week ago

London Colney, England, United Kingdom 2 weeks ago

Milton Keynes, England, United Kingdom 2 weeks ago

Community and Customer Engagement Manager

Watford, England, United Kingdom 6 days ago

Uxbridge, England, United Kingdom 1 week ago

Haddenham, England, United Kingdom 4 weeks ago

Barnet, England, United Kingdom 6 days ago

Hemel Hempstead, England, United Kingdom 3 weeks ago

Aylesbury, England, United Kingdom 4 weeks ago

Turvey, England, United Kingdom 1 month ago

Hitchin, England, United Kingdom 1 month ago

Hemel Hempstead, England, United Kingdom 1 month ago

Borehamwood, England, United Kingdom 2 weeks ago

St Albans, England, United Kingdom 1 month ago

Welwyn Garden City, England, United Kingdom 7 hours ago

Tottenham, England, United Kingdom 1 day ago

Marketing Manager – Old El Paso & Green Giant

Uxbridge, England, United Kingdom 1 hour ago

Marketing Manager | 3 days a week | Lovely school in Hampstead | to £45k pro rata

Hemel Hempstead, England, United Kingdom 1 week ago

St Albans, England, United Kingdom 3 days ago

Milton Keynes, England, United Kingdom 2 weeks ago

Tring, England, United Kingdom 2 days ago

St Albans, England, United Kingdom 7 hours ago

Senior Marketing Manager (Personal Brand, Paid + Organic Growth)

Milton Keynes, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.