Estates Administration Officer

Forestry Commission; Lyndhurst; On-site; GBP 26,000 - 31,000; Full time

Job summary

A leading government agency is seeking an Administrative Support Officer based in Lyndhurst. The successful candidate will provide critical administrative support for the Estates team, managing licences and financial records. Ideal candidates will possess strong communication skills and proficiency in Microsoft Office, showcasing their experience in handling diverse administrative tasks within a structured environment.

Benefits

Flexible working options

Learning and development tailored to your role

Civil Service pension with employer contribution

Qualifications

• Experience working in a busy office environment.
• A sound working knowledge of Microsoft Office, especially Word, Excel, and Outlook.
• Knowledge and experience in the use of financial applications.

Responsibilities

• Administer New Forest Licences and templates for access and other utility services.
• Proactively research and identify licence requirements through various channels.
• Work with colleagues and stakeholders regarding Licence requirements.

Skills

Strong literacy

Strong numeracy

Good communication skills

Excellent organisational ability

Tools

Microsoft Office

SharePoint

Job description

Lyndhurst

Job Summary

The post is a varied one and will be based at Kings House in Lyndhurst. The role is within the Estates team who deal with all the queries relating to the letting of various aspects of the Public Forest Estate across the south. You will be an integral part of a team of 11 and report to the Area Land Agents. You will need to be comfortable with lone working as well as working as part of a team and be prepared to tackle a varied workload which deals primarily with administrative matters including administering New Forest access licences, using in-house financial and mapping software, preparing invoices, recurring billing and dealing with all manner of administrative enquiries.

Job Description

To provide a high level of administrative support in a professional manner to the Land Agents responsible for managing the Public Forest Estate across the South District as well as occasional administrative support to the other teams in the District. Including but not limited to:

• Administering New Forest Licences and templates for access and other utility services, parking and Dorset Wicket Gate Licences. Generating Licences, plans and other related documents
• Proactively researching and identifying licence requirements and opportunities through site visits, Right Move, Land Registry, Planning Applications and other channels.
• Working and liaising with colleagues and other stakeholders i.e. Solicitors, homeowners, estate agents, Utilities agent, NFDC relating to Licence requirements.
• Reporting and recording encroachments where identified and working with Estates Officer and Verge Restoration Officer to identify verge restoration opportunities, recording & maintaining DT Restoration Works Schedule. Attending Verge Restoration Meetings.
• Aspects of finance, raising new customer accounts and invoices and monitoring payments.
• Maintaining all related files/spreadsheets records on SharePoint, Forester Web and seeking to rationalise and streamline where possible.
• Recording and maintaining new and existing Licences, Wayleave Agreements and other records on in house SharePoint/Forester Web systems and files.
• Monitoring house rent review dates using in house system, maintaining all relevant files and keeping Task Manager and Forester Web updated.
  
  

Responsibilities

To provide a high level of administrative support in a professional manner to the Land Agents responsible for managing the Public Forest Estate across the South District as well as occasional administrative support to the other teams in the District. Including but not limited to:

• Administering New Forest Licences and templates for access and other utility services, parking and Dorset Wicket Gate Licences. Generating Licences, plans and other related documents
• Proactively researching and identifying licence requirements and opportunities through site visits, Right Move, Land Registry, Planning Applications and other channels.
• Working and liaising with colleagues and other stakeholders i.e. Solicitors, homeowners, estate agents, Utilities agent, NFDC relating to Licence requirements.
• Reporting and recording encroachments where identified and working with Estates Officer and Verge Restoration Officer to identify verge restoration opportunities, recording & maintaining DT Restoration Works Schedule. Attending Verge Restoration Meetings.
• Aspects of finance, raising new customer accounts and invoices and monitoring payments.
• Maintaining all related files/spreadsheets records on SharePoint, Forester Web and seeking to rationalise and streamline where possible.
• Recording and maintaining new and existing Licences, Wayleave Agreements and other records on in house SharePoint/Forester Web systems and files.
• Monitoring house rent review dates using in house system, maintaining all relevant files and keeping Task Manager and Forester Web updated.
  
  

Person specification

Essential Professional And Technical Experience

• Experience working within a busy office environment.
• Strong literacy and numeracy skills.
• A sound working knowledge of Microsoft Office (Word/Excel/Outlook/Teams mostly) and other applications such as SharePoint.
• Good communication skills – both written and verbal.
• Knowledge and experience in the use of financial applications.
• Excellent organisational ability and to be able to organise others.
  
  

Desirable professional and technical experience

• Knowledge and experience in the use of mapping applications.
• Knowledge and experience of the conveyance process would be advantageous.
  
  

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Managing a Quality Service
• Working Together
  
  

Alongside your salary of £26,123, Forestry Commission contributes £7,567 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
  
  

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours.

You will be asked to write a 200 word statement on your relevant experience and career history, along with a personal statement of no more than 500 words. You will be assessed on both during sifting. More details about how to apply are listed on the application form.

You will be assessed on your experience and behaviour based questions during your interview.

The Behaviours being assessed at interview are –

• Delivering at Pace
• Managing a Quality Service
• Working Together
  
  

Successful candidates will undergo a criminal record check and the government baseline personnel security standard check.

If you require any reasonable adjustments, please email [e-mail].

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact

• Name : Forestry England Recruitment Team
• Email : [e-mail]
  
  

Recruitment team

• Email : [e-mail]
  
  

Further information

Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles.If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact FCE by email: [e-mail]. If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment.

https://www.forestryengland.uk/article/careers-faqs