Estate Services Operative

Property Management Recruitment Ltd; Greater London; On-site; GBP 29,000 - 35,000; Full time

Job summary

Property Management Recruitment Ltd in London is seeking an Estate Services Operative for a luxury residential scheme in South West London. You will be the visible presence across the estate, maintaining communal areas, assisting residents and visitors, and supporting the estate team.

Working Monday to Friday, 10am–6pm with some flexibility, you will patrol the estate, handle housekeeping, basic maintenance and assist contracts to ensure safety and smooth running of the development.

Qualifications

• Experience in residential estates or facilities is preferred.
• Reliable, proactive and practical approach to tasks.
• Good communication and customer service skills.

Responsibilities

• Carry out regular patrols of the estate and check communal areas, grounds and facilities.
• Identify and address cleaning, maintenance, security and health & safety issues.
• Keep communal and external areas clean, tidy and well presented; assist with litter picking.

Skills

Estate patrols

Customer service

Health & safety

Basic maintenance

Concierge duties

Job description

We are looking for a reliable, proactive and hands-on Estate Services Operative to join the team on a luxury residential scheme in South West London.

This is a varied role for someone who enjoys being active, working with people and taking pride in the appearance, safety and smooth running of a residential development. You will be a visible presence across the estate, supporting residents and the wider estate team while ensuring communal areas and facilities are maintained to a high standard.

Hours: Monday to Friday, typically 10am to 6pm (1 hour lunch break) - hours can have some flexibility

Salary: up to £32,000 per annum depending on experience

What you'll be doing

Your day will be varied and could include:

• Carrying out regular patrols of the estate and checking communal areas, grounds and facilities.
• Identifying and dealing with cleaning, maintenance, security and health & safety issues.
• Keeping communal and external areas clean, tidy and well presented, including litter picking and general housekeeping.
• Carrying out basic maintenance and minor repairs where appropriate.
• Providing cover at the Concierge Desk, welcoming and assisting residents, visitors and contractors.
• Receiving, logging and securely managing parcels and deliveries.
• Monitoring CCTV and access control and supporting the security of the development.
• Assisting contractors with access and helping to ensure works are carried out safely.
• Completing routine checks and keeping accurate records of incidents, patrols and maintenance issues.
• Responding calmly and professionally to incidents, alarms and unexpected situations.
• Moving bins, deliveries, equipment and other items around the estate when required.
• Proactively spotting issues and taking action to help keep the development safe, secure, clean and welcoming.
• Supporting the Property Manager and wider team with the day-to-day running of the estate.

What we're looking for

We're looking for someone who is practical, dependable and takes pride in their work.

You'll ideally have experience in a residential, estates, facilities, maintenance, cleaning, concierge or similar environment, although we're more interested in your attitude, reliability and willingness to get involved.

You’ll need:

• A hands-on approach and willingness to undertake a range of practical duties.
• Good communication and customer service skills.
• The ability to carry out basic maintenance and identify when an issue needs to be escalated.
• Good attention to detail and pride in maintaining high standards.
• The ability to work independently, use your initiative and manage your workload.
• A calm, professional approach when dealing with residents, visitors and unexpected situations.
• A good understanding of health and safety.
• The ability to work positively as part of a wider estate team.