Estate Services Manager

We’re looking for a proactive and detail-oriented individual to lead the management and procurement of key contracts related to our estate services, including grounds maintenance, tree services, and cleaning contractors working across our schemes, sites, and communal areas. You’ll play a vital role in continuously improving the service we provide to our customers, using data to inform decisions.

Your work will be essential in ensuring our neighbourhoods are maintained to a high standard and effectively meet the needs of our customers. If you're experienced in contract management and thrive on making a real difference in communities, we’d love to hear from you.

To be successful in this role, you will need to:

• Have proven experience in operational-level contract management
• Demonstrate strong leadership and people management skills
• Have a track record of leading operational delivery in a customer-focused environment
• Be skilled in building effective working relationships with a range of stakeholders, with the ability to adapt communication style for different audiences
• Possess the ability to influence and engage others at all levels of the organisation
• Be confident and competent in using IT systems, including Microsoft Office, Excel, and data management platforms
• Have experience using data to support decision-making and drive service improvement
• Be confident in making decisions and resolving issues in a fast-paced environment
• Possess excellent planning and organisational skills, with the ability to manage competing priorities
• Be confident in producing high-quality reports and managing budgets effectively
• Be willing to participate in our on-call rota
• Hold a valid UK driving licence

Reasons why you should apply:

• 27 days annual leave plus bank holidays
• Excellent employer pension contributions, 3x your contributions up to 12%
• Life assurance 4x annual salary
• BUPA cashback on day-to-day medical expenses
• Leading Employee Assistance Programme, gym discounts & cycle to work scheme
• Loyalty scheme for long-serving colleagues including increased annual leave and a hamper
• Hybrid working available with a modern, recently refurbished office in Horsham

About Saxon Weald

Saxon Weald's purpose is to enable positive life chances by providing safe and secure homes. We are passionate about delivering an excellent customer experience and wish to employ great people who are committed to our values. We have 7,000 homes (81% in Horsham District, 6% in West Sussex, 5% in East Sussex, 8% in Hampshire).

We’re dedicated to creating a fair, inclusive environment where everyone feels they can be themselves. We recognise the value that a diverse workforce brings, and the different perspectives that colleagues from a range of backgrounds can bring. We therefore especially encourage applications from those who may be underrepresented in our organisation, including people from minority ethnic backgrounds and LGBTQIA+ individuals.

As a disability-confident employer, we are fully supportive of any workplace adjustments that can be made to our recruitment process to give you a fair chance at sharing your skills and experience with us. To discuss further, please contact [emailprotected]

We reserve the right to call candidates to interview or withdraw this vacancy at any time if there is a good level of response. Therefore, we recommend you submit your application as soon as possible.