Estate Services Contract Manager

Blue Octopus Recruitment Limited; London; On-site; GBP 44,000 - 52,000; Full time

Job summary

A leading recruitment agency in London is looking for an Estate Services Contracts Manager to manage high-quality estate services across London. Candidates should have at least one year of contract management experience and strong people management skills. The role offers beautiful locations and a comprehensive benefits package, including a fantastic pension and life assurance.

Benefits

Fantastic pension

Life assurance

Great holidays

Flexible benefits package

Volunteering days

Qualifications

• Minimum 1 year contract management experience.
• Budget management and cost control experience.
• People management skills including performance management.
• Strong stakeholder engagement skills.
• Full UK driving licence and access to own vehicle.

Responsibilities

• Manage estate services contracts including cleaning and maintenance.
• Monitor contractor performance against SLAs and KPIs.
• Lead and support on-site teams including caretakers.
• Manage regional budgets and ensure value for money.
• Engage with residents to resolve issues.

Skills

Contract management

Budget management

People management

Stakeholder engagement

Communication

Job description

Estate Services Contracts Manager

London Bridge (with travel across London)

Up to £52,000

Hyde is looking to recruit an Estate Services Contracts Manager.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple: by providing customers with a safe and decent home, it allows them to realise their potential, enjoy their environment, and contribute to their community.

As an Estate Services Contracts Manager at Hyde, you will be working within the Property Services team to manage and deliver high-quality estate services across our London portfolio, ensuring our neighbourhoods are clean, safe and well maintained. The role is based at our London Bridge head office, with regular travel required to estates across London.

Responsibilities

Manage estate services contracts, including cleaning, caretaking, and grounds maintenance
Monitor contractor performance, ensuring delivery against SLAs and KPIs
Lead and support on-site teams including caretakers and estate staff
Manage regional budgets and ensure value for money from service providers
Work closely with internal teams and external contractors to deliver consistent service
Engage with residents to resolve issues and improve estate standards
Skills and Experience Required

Minimum 1 year contract management experience
Budget management and cost control experience
People management skills – including performance management and supervision
Strong stakeholder engagement skills – internal and external
Confident communicating with residents and resolving service issues
Full UK driving licence and access to own vehicle (essential)
Experience working in social housing and/or implementing new contracts (desirable)
Benefits

A fantastic pension
Life assurance
Great holidays
An award-winning flexible benefits package
Volunteering days
Diversity and inclusion are integral to the Hyde Group. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.