Estate Officer (West)

Allscreens Nationwide Ltd; Sheffield; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

25 days annual leave

Pension contributions 10%

Professional training funded

Volunteering day

Job summary

Acis is seeking an Estate Officer on a maternity cover basis to carry out a full range of estate services, audits and safety checks in neighbourhoods. You will coordinate contractors, gather evidence for tenancy enforcement, and ensure safe, well‑maintained estates.

The role involves talking to customers and driving improvements across blocks and communal areas. The position emphasises safety, experience with multi‑skilled building tasks, and the ability to manage priorities while working with

Qualifications

• Experience delivering estate services with audits, building checks and safety testing.
• Ability to gather evidence for enforcement and support tenancy actions.
• Experience coordinating contractors and stakeholders to deliver timely results.
• Strong focus on safety, housekeeping and value for money.
• Comfort with sign-making and providing general estate guidance.

Responsibilities

• Deliver estate services, audits and building checks to keep estates safe and tidy.
• Record structured audits of communal blocks and pace action accordingly.
• Test fire safety measures and Legionella where required.
• Monitor contractor performance and raise non‑performance issues.
• Support tenancy enforcement with evidence collection for court actions.
• Plan improvements and coordinate clearance teams to deadlines.
• Face customers in neighbourhoods to resolve problems and gather feedback.

Skills

Audit coordination

Contractor management

Stakeholder collaboration

Problem solving

Customer communication

Change management

Signage design

Multi-tasking

Education

GCSE English & Math

Tools

Microsoft Word

Excel

Outlook

Job description

If you’re passionate about creating safe neighbourhoods, take pride in high standards, and love being out and about where your

work truly makes a difference, this role puts you at the heart of our communities. You’ll be the person who helps keep our estates

clean, tidy and hazard-free, ensuring customers can enjoy their homes and surroundings responsibly. As our on‑the‑ground expert,

you’ll carry out and co‑ordinate a full range of estate services, from structured audits and building checks to monitoring safety

systems, fire prevention measures and Legionella testing. You’ll work closely with contractors, partners and stakeholders to drive

quality, resolve issues and deliver real value for money. Whether you’re planning improvements, supporting communal clearance

teams, gathering evidence for tenancy enforcement, or spotting anomalies in meter readings, you’ll play a vital role in shaping

neighbourhoods people are proud to live in. Most importantly, you’ll be our eyes and ears—talking to customers, solving problems

and making sure every estate feels safe, well‑maintained and cared for.

THIS IS A MATERNITY COVER, FIXED TERM ROLE UNTIL FEB 2027

As an Estate Officer a typical day might include:

• Delivering a high-quality service that ensures the estates are kept clean, tidy and free from hazards, helping customers to enjoy their home and neighbourhood responsibly; by performing and co‑ordinating a full range of estate services and building checks to ensure that our neighbourhoods are safe and pleasant places where people want to live.
• Record and undertake regular structured audits to monitor communal blocks and neighbourhoods; ensuring that any action required is completed in required timescales.
• Time controlled audit and recording of the condition of communal buildings and related facilities, carrying out checks on the safety and security as per procedures, including the testing of fire prevention, fire evacuations and testing for Legionella.
• Monitoring contractor performance, ensuring detailed records are maintained and carrying out relevant inspections to ensure high quality work on behalf of Acis. Raising and agreeing resolution of any contractor non performance for the residents and on behalf of Acis, in the first instance.
• Identifying, planning and actioning improvements to the estate service we provide
• Planning and ensuring work for both internal and external communal clearance teams are kept to timescales and completed to a safe and satisfactory manner standard.
• Proactively working and negotiating with our stakeholders and partners to optimise the best outcomes for our customers and
• Collating proof, putting into a court format to enforce tenancy breaches, where there is evidence of a breach of the ‘by laws’ for tipping on our land
• You will collate and record meter readings to ensure value for money; identifying and dealing with any anomalies
• Being out and about in our neighbourhoods, talking to customers, solving problems – you will be our eyes and ears in the areas where we work

Some of the experience/skills we need to consider you:

• You have the drive to do what’s right, putting our customers first in all that you do and challenging things that are wrong or need changing.
• You work closely with colleagues, connecting across our different teams, never working in silos and always sharing good practice.
• You own your work, supporting others to do the same. When you find problems, you provide solutions, encouraging new ways of working and an agile mindset. You don’t play the blame game.
• You will need to be self‑motivated with an ability to set and manage your day‑to‑day priorities and deadlines.
• You will have managed multiple projects at the same time
• You will have experience of cross team and stakeholder working
• You have recent hands‑on experience of being part of a wide‑ranging change process, happy to try new things.
• You’ll be adept at change, having got hands on experience living and breathing new ways of working and knowing how to bring your colleagues along for the experience.
• Designing signage and general advice letters
• Good overall general multi skilled experience, such as building maintenance, carrying out minor repairs, decoration and general
• Ability to search for value for money, either by sourcing labour and/or materials
• Happy to roll up your sleeves and help.

What will make you stand out from the crowd:

• GCSE English & Math or equivalent
• Knowledge of undertaking monthly inspections on fire prevention and safety equipment, i.e. fire doors, fire blankets, hose reels, extinguishers, (compliance & H&S).
• Knowledge of undertaking weekly remedial actions to prevent legionella (Compliance & H&S).
• Competent computer skills in word, excel, outlook and be willing to learn new ones.
• To hold or be willing to undertake the relevant Fire and Legionella certification.
• A confident lone worker and ability to investigate and enforce tenancy breaches, that may end in Court action.

Being part of the Acis team, you’ll get:

• Generous holiday entitlement – 25 days annual leave rising by 1 per year to a max of 30 plus bank holidays
• Pension contributions up to 10%
• The opportunity to undertake professional training, funded by us.
• One days paid leave a year for volunteering work (in addition to your Annual leave entitlement)
• Staff benefits with Paycare – A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more
• Benefits with Acis Perkz – a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more!
• Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers
• Long service awards for our loyal employees
• Cycle to work scheme
• Employee Assistance Programme to give you confidential advice and support, when you need it
• Professional membership subscription to support your continuous professional development
• Death in service benefit as part of our pension scheme

As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so

Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we’re happy to discuss flexible working options with the successful candidate in addition to any aid with interviewing that you