Estate Manager

TN United Kingdom; London; On-site; GBP 50,000; Full time

Job summary

Join a high-end residential property management firm in Central London as a Residential Building/Estate Manager. This role is perfect for someone with over 3 years of experience in property management, particularly in the Prime market. You will oversee daily operations, ensure exceptional customer service, and maintain compliance with regulations. This is an opportunity to work in a collaborative environment, fostering positive relationships with residents and vendors while contributing to the overall success of the property. If you are passionate about delivering quality service and have a keen eye for detail, this position is for you.

Qualifications

• 3+ years experience in a Residential Building Manager role.
• Strong understanding of property management practices.

Responsibilities

• Oversee building operations for a 52-property block.
• Ensure compliance with health, safety, and licensing regulations.

Skills

Property Management

Communication Skills

Interpersonal Skills

Financial Performance Monitoring

Education

IOSH Qualification

NEBOSH Qualification

Job description

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Dove & Hawk are working in partnership with a high end residential Property Management firm in Central London. They are currently in the process of hiring a Residential Building/Estate Manger for their property in South Kensington, Central London. The role itself would suit someone with 3+ years' experience working within a similar role who has experience working with HNWI who occupy property in the Prime market of Central London:

Duties/Functions of the Role:

• Overseeing all aspects of the building operations, including front desk, communal housekeeping, maintenance, and residential service for a 52 property block and gardens.
• Creating and maintaining a positive work environment, fostering a culture of exceptional customer experience, attention to detail and collaborative teamwork.
• Developing and implementing strategies to achieve targets and profitability goals.
• Monitoring and analysing financial performance, budgets, and expenses.
• Ensuring strict compliance with health, safety, and licensing regulations.
• Regularly conducting building inspections to maintain cleanliness, safety, and quality standards.
• Handling residential enquiries, comments, and complaints in a professional and timely manner.
• Collaborating with other teams within the business to maximise occupancy and profits.
• Fostering strong relationships with residents, vendors, and partners.
• Staying updated on industry trends, community activities and best practices to continuously improve resident experience.

Requirements of the role:

• At least 3+ years prior experience working in a similar Residential Building Manager/Estate Manager role.
• Excellent communication skill (both written and verbal).
• A Strong understanding of property management practices & regulations.
• Exceptional interpersonal skills.
• A proven track record of connecting, understanding and responding with empathy & professionalism with HNWI.
• IOSH Qualification (preferred but not essential)
• NEBOSH Qualification (preferred but not essential)

Salary Budgets: £50,000pa + Benefits

Required Working Hours: Monday to Friday 9am-5pm (No weekend cover required)

If you are a Residential Building Manager/Estate Manager looking to join a professional brand in the Prime property market of Central London; apply now or contact Matthew Squirrell at Dove & Hawk quoting vacancy reference: 11055.

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