Estate Manager

Port of Dover; Dover; On-site; GBP 42,000 - 50,000; Full time

Job summary

Join the Property team at a leading port as an Estate Manager. This role involves comprehensive management of property, including lease administration, compliance, and maintenance tasks. You'll drive customer satisfaction while collaborating with key stakeholders and utilize your MRICS qualification to excel in this dynamic environment. Competitive salary and generous benefits offered.

Benefits

5 weeks annual leave + bank holidays

Generous contributory pension scheme

Discretionary annual bonus scheme

Private Health Care

Life assurance

Employee assistance programme

3rd party discounts

Cycle to work scheme

Benefits and reward platform

Free Parking

Qualifications

• Minimum of 1-2 years PQE in property management.
• Experience with building surveying and maintenance preferred.
• Understanding of budgetary implications and business rates.

Responsibilities

• Manage leases, rent reviews, and general estate management.
• Oversee delivery of port advertising agreements and compliance.
• Ensure exceptional customer service through effective relationship management.

Skills

Building surveying

Facilities management

Customer service

Financial management

Stakeholder management

Adaptability

MS Office

Education

MRICS (Property Related)

Job description

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This is a fantastic opportunity to join us and be a part of our Property team. As Estate Manager, you will be responsible for:

- Management of leases, rent reviews, and general estate management tasks.
- Manage the relationship with the Port's Engineering (facilities management) team and it's appointed contractors to ensure excellent service is given to customers. Some building surveying, facilities management delivery experience desirable
- Manage delivery of the port advertising agreements
- Manage the aged debt for the property business
- Management of any statutory and lease compliance
- Manage the delivery of cleaning and waste management activities that affect commercial and residential property.
- Manage the process for Energy Performance ratings for both commercial and residential property and advise on changes to legislation
- Champion exceptional customer service, develop relationships with all customers with effective management of queries and complaints

Skills and Qualifications

• MRICS (Property Related)
• A minimum of 1-2 years PQE
• Some experience of building surveying and maintenance
• A proven track record of working with key stakeholders and property management
• Have the ability to identify new opportunities
• Demonstratable understanding of financial/budgetary implications
• Basic understanding of business rates and VO functions
• Good knowledge of MS office
• Have the ability to be flexible to work outside of normal office hours if required
• Full UK driving licence and use of own vehicle
• 5 weeks annual leave + bank holidays (pro rata)
• Generous contributory pension scheme
• Discretionary annual bonus scheme
• Private Health Care
• Life assurance
• Employee assistance programme
• 3rd party discounts
• Cycle to work scheme
• Benefits and reward platform
• Free Parking

Salary: up to £50k DOE

All offers of employment are subject to us obtaining satisfactory references (covering all education, training, employment and unemployment in the preceding 5 years) and there will be a pre-employment medical including a Drug and Alcohol test. We need to satisfy your Right to Work in the UK.

Please be aware that all employees will be subject to background security checks in order to obtain a Dock Pass.

We value the unique differences that each of our colleagues bring to work every day and are committed to creating an environment where everyone is looking after each other and respected, included and able to perform at their best.