Estate Manager

BBL Property Recruitment; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A premium managing agent is seeking a Senior Estate Manager for a prestigious development in central London. The role involves managing an on-site team, ensuring exceptional service standards, and liaising with key stakeholders. Ideal candidates will have experience with UHNWIs and a strong background in luxury property management. The estimated salary starts at GBP75k, with potential increases based on performance.

Qualifications

• Experience of working with UHNWIs and delivering high-touch service.
• Strong front-of-house and on-site team management skills.
• Leasehold knowledge and understanding of service charges is advantageous.

Responsibilities

• Manage the entire on-site team for the development.
• Ensure all aspects of the development exceed expectations.
• Report on service charge matters and staff management.

Skills

High-touch service

Team management

Communication skills

Attention to detail

Education

Professional FM or Property qualifications

Job description

Overview

Estate Manager London (Prime/Central) – cGBP75k

We are working with a premium managing agent who are looking to hire a highly experienced, senior Estate Manager for a Super Prime London Development.

Responsibilities

• Based on site, in Central London, on one of the most prestigious developments in Europe, encompassing 5 luxury residences alongside unmatched leisure and lifestyle facilities
• Managing the entire on‑site team, including all front of house operations, ensuring all aspects of the development run in accordance with resident and developer expectations
• Reporting back to the Property Manager, Developer, and other key stakeholders in relation to service charge matters, health & safety, maintenance/repair, contractor matters and on‑site staff management (hires, cover etc.)
• Ensuring all aspects of the development live up to / exceed expectations, in terms of presentation, resident interaction, facilities upkeep and overall resident/guest experience
• You will come from an ultra‑prime background, with exposure to extensive modern facilities and systems (Swimming pool / spa / climate control/ gym/ Cinema etc.)
• Language skills would be beneficial (Mandarin, Russian etc.) but are not essential
• A 5 Hotel / Private Members club background would be ideal, particularly if coupled to leasehold knowledge (i.e. service charges, Building Safety Act etc.)
• Experience of working with UHNWIs is essential, as is understanding the level of service / attention to detail required to ensure the Development (and experience of those living within it) remain on brand.
• A stable career history with a solid track record at similar sites is preferred, professional FM or Property qualifications would be beneficial

Qualifications & Experience

• Experience of working with UHNWIs and delivering high-touch service
• Exposure to modern facilities and systems (e.g., swimming pool, spa, climate control, gym, cinema)
• Leasehold knowledge and understanding of service charges and related regulatory considerations (Building Safety Act etc.) would be advantageous
• Strong front-of-house and on-site team management skills
• Professional FM or Property qualifications are beneficial

Salary & Application

Salary for the successful Estate Manager will start around GBP75k, with reviews and uplifts based on tenure and performance.

If you are an experienced Estate Manager who meets the above criteria and would like to manage one of THE premium developments in Europe, please apply now for immediate consideration and further info.