Estate Manager

Abbatt Property Recruitment; City Of London; On-site; GBP 65,000; Full time

Job summary

A leading property management company is seeking an experienced Estate Manager for a luxury residential development in Vauxhall, London. The role involves overseeing daily operations, ensuring high maintenance standards, and managing resident services. The ideal candidate has relevant experience in building management and excellent customer service skills. Immediate availability is required for this temporary to permanent position.

Qualifications

• Proven experience in a similar role such as Building Manager or Facilities Manager.
• Strong understanding of building systems and maintenance.
• Excellent interpersonal and customer service skills.

Responsibilities

• Oversee the daily running of the building.
• Manage resident queries and service requests.
• Report regularly to the Property Manager.

Skills

Building management

Contractor management

Customer service

Organizational skills

Proficient in Microsoft Office

Job description

Estate Manager – IMMEDIATELY AVAILABLE CANDIDATES ONLY

Salary: GBP65,000 (Temporary to Permanent) Hours: Monday to Friday, 8:00am – 5:00pm

Location: Vauxhall, SE1

Overview

An excellent opportunity has arisen for an experienced Estate Manager to oversee the day–to–day operations of a luxury residential development, on a Temp to Perm basis.

This is a hands–on, hybrid role combining building management and front–of–house responsibilities. The successful candidate will ensure the smooth running of the site, maintaining high standards of maintenance, safety, and resident experience. Working closely with the Property Manager and under the guidance of the Residential Management Committee Directors, you'll play a key role in delivering an exceptional service to residents.

Key Responsibilities

Building Management

• Oversee the daily running of the building, ensuring it remains clean, safe, and well maintained.
• Coordinate with contractors and service providers for repairs, maintenance, and improvements.
• Conduct regular inspections of communal areas, plant rooms, and external spaces.
• Maintain accurate logs of maintenance issues, inspections, and completed works.
• Act promptly in emergencies and liaise with relevant services as required.
• Supervise concierge and temporary staff, including rotas, training, and appraisals.

Resident Services

• Manage resident queries, parcel deliveries, amenity bookings, and access control.
• Support resident move–ins and move–outs, ensuring a smooth and professional experience.
• Keep resident contact lists up to date and issue building communications when required.

Administration & Coordination

• Report regularly to the Property Manager on building performance, resident issues, and ongoing projects.
• Assist in preparing reports, maintenance schedules, and communications.
• Attend committee meetings as required.
• Ensure all documentation, policies, and compliance records are accurate and up to date.

Person Specification

Experience & Skills

• Proven experience in a similar role (Building Manager, Duty Manager, Concierge Manager, Facilities Manager, or equivalent).
• Strong understanding of building systems, maintenance, and contractor management.
• Excellent interpersonal and customer service skills.
• Highly organised with strong attention to detail and ability to work under pressure.
• Proficient in Microsoft Office and property management systems.
• Additional training or certifications such as First Aid, Fire Warden, or SIA licence are advantageous.

Personal Attributes

• Professional, reliable, and proactive.
• Presentable and confident when dealing with residents and contractors.
• Service–driven with a strong sense of responsibility and integrity.

Please note, you must be immediately available or on less than a week's notice to apply for this job.