Estate Manager

FPMR Ltd; Cambridgeshire and Peterborough; On-site; GBP 55,000 - 65,000; Full time

Job summary

A leading block management company is seeking an experienced Estate Manager for a prestigious residential scheme in Watford. This role involves overseeing on-site operations, ensuring high standards for maintenance, and managing contractor relationships while delivering exceptional service. Candidates should demonstrate strong leadership and communication skills, with relevant experience in managing residential or hospitality settings.

Qualifications

• Proven experience managing prestigious residential developments or similar environments.
• Exceptional time management and task prioritisation skills.
• Strong leadership skills with team development experience.

Responsibilities

• Manage and support the on-site team.
• Oversee planned/reactive maintenance and contractor relationships.
• Deliver excellent customer service to residents and visitors.

Skills

Time Management

Communication

Leadership

Customer Service

Tools

Microsoft Office

Job description

We are working with an award-winning block management company, who are looking to hire an experienced Estate Manager to lead a state-of-the-art residential scheme in Watford. This role will play a key part in mobilising the scheme, you will be working alongside one of the UK's leading developers.

Hours: Monday - Friday, 08.30am to 17.00pm

Salary: £55,000 - £65,000 per annum

Duties:

• Manage and support the on-site team.
• Oversee planned and reactive maintenance, including contractor relationships.
• Ensure communal areas are presented to the highest standard.
• Conduct regular inspections of communal areas, ensuring cleanliness, functionality, and safety.
• Manage contractors, approve and assess maintenance work, and ensure compliance with safety protocols.
• Coordinate planned maintenance, ensuring timely execution to required standards.
• Manage stock levels for day-to-day items and facilitate meter readings for communal utilities.
• Conduct system tests, including emergency lighting, fire alarms, and lift emergency lines.
• Arrange and follow up on reactive and planned maintenance.
• Carry out minor repairs such as replacing bulbs, adjusting doors, and other small tasks.
• Coordinate and follow up on emergency repairs.
• Deliver excellent customer service to residents and visitors alike.

Skills and Requirements:

• Exceptional time management and task prioritisation.
• Outstanding communication skills, both written and verbal.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Proven experience managing prestigious residential developments or similar environments such as hospitality or armed forces.
• Strong leadership skills, with experience mentoring and developing teams.
• Experience in mobilising a brand new site is preferred but not essential.