ESS6850N - Sales Executive (Italian Speaking)

ESS Employment Ltd; Dursley; On-site; GBP 27,000 - 30,000; Full time

Job summary

A recruitment agency is seeking a Sales Executive to provide excellent customer service via phone and email. The role involves encouraging sales, processing orders, and performing administrative duties. Ideal candidates have sales experience, good IT skills, and fluency in Italian. This role offers a competitive salary ranging from £27,000 to £30,000 per year with a flexible work schedule.

Qualifications

• Experience in a busy, fast-paced environment.
• Ability to work within a team and meet demanding timescales.
• Experience dealing with international suppliers.

Responsibilities

• Liaising with customers via phone and face to face.
• Processing customer orders and quotes.
• Managing invoices and resolving courier issues.
• Attending training and assisting with special projects.

Skills

Sales experience

Good communication skills

Problem solving skills

Numeracy and literacy

Ability to work on own initiative

Ability to communicate in Italian

Tools

Microsoft Office Suite

Job description

Overview

LOCATION: Dursley, Gloucestershire
HOURS: 37 hours per week Monday to Friday
START DATE: Immediate
PAY: £27,000pa - £30,000pa
PERMANENT JOB

Vacancy - Sales Executive

You will be working in a fast-paced environment, providing excellent customer service via phone and email ensuring all enquiries are dealt with in a prompt and professional manner. You will actively encourage and expand sales through contacting new and existing businesses. You will also be responsible for regular administrative and sales duties to help the business run as smoothly as possible. Your focus will be mainly in the Italian sales territory but also other parts of the UK and Europe.

Responsibilities

• Sales
  • Liaising with customers via phone and face to face.
  • Quotes
  • Processing Customer orders
  • Product research and identification
  • Customer queries and problem solving
  • Sales analysis if required
  • Customer upselling
  • Development of the UK market
• Administrative
  • Invoicing
  • Scan, photocopy and file appropriate documents as needed
  • Manage and book courier and freight forwarder requirements
  • Receive calls within a timely professional manner, transferring to the appropriate person via telephone and email
  • Resolve courier and freight forwarder issues and raise necessary claims
  • Draft, format, and print relevant documents
  • Responsible for accuracy of all paperwork and figure work
• Additional
  • Attend training, workshops, and meetings when requested
  • Attending trade shows
  • Assist with any special assignments / projects as requested, ensuring confidentiality at all times.

Experience and Skills

Work Experience

• Sales experience in a busy, fast paced and dynamic environment
• Working in a team
• Experience of working with demanding timescales

Knowledge and Skills

• Good level of numeracy / literacy.
• Must be able to communicate in Italian
• Customer and Sales experience
• Good IT skills and use of Microsoft suite of packages
• Good communication skills
• Accuracy and attention to detail
• Ability to self-manage and work on own initiative
• Experience of dealing with international suppliers
• Problem solving skills and the ability to work on a tactical and strategic level

Our client is seasonal so in the summer period you work 40 hours and the winter period 34 hours. The average is 37 hours per week and your pay is based on this.