ERTMS Business Change Manager

gandwukeurope; Basford; In loco; GBP 65.000 - 90.000; Tempo pieno

Descrizione del lavoro

Freightliner is seeking a dynamic leader to own the people, training and business readiness aspects of its ERTMS Programme. You will shape change management, prepare staff and managers for ERTMS, and maximise the use of Freightliner’s training academies and facilities to deliver effective learning and competence programmes.

You will work with operations, engineering and safety teams to ensure new processes, governance and operating models are embedded, with measurable benefits and ongoing

Mansioni

• Develop and maintain the ERTMS Business Change Strategy and implementation plans.
• Lead business readiness activities across Operations, Engineering, Safety, Training and Support Functions.
• Identify and mitigate organisational impacts from ERTMS implementation and define adoption plans.
• Define and report programme benefits to ensure business outcomes are sustained.

Descrizione del lavoro

Freightliner is a leading UK intermodal logistics provider, offering rail, road and terminal solutions that connect ports, inland terminals and customer destinations across the UK. Through innovation, safety and sustainability, Freightliner delivers reliable, efficient and lower-carbon supply chain solutions for its customers.

In the UK the Freightliner Group operates under a number of legal entities including, Freightliner Ltd, Pentalver Transport Ltd, and Pentalver Cannock Ltd.

Core Purpose:

This role will lead the people, training and business readiness aspects of Freightliner's ERTMS Programme, ensuring the organisation is prepared for the successful adoption and sustainable embedding of ERTMS across the business. It will be responsible for driving effective change management activities to support the transition from conventional signalling systems to ERTMS, ensuring operational, safety and performance objectives are achieved.

The incumbent will develop and implement a comprehensive business change strategy that prepares employees, managers and stakeholders for the introduction of ERTMS and will maximise the utilisation of Freightliner's training academies, facilities, resources and subject matter expertise to support the efficient delivery of ERTMS learning and competence programmes.

Key Responsibilities:

• Develop and maintain the ERTMS Business Change Strategy and associated implementation plans aligned to programme milestones;
• Lead business readiness activities across Operations, Engineering, Safety, Training, Control and Support Functions to support successful ERTMS deployment;
• Identify and assess organisational impacts arising from ERTMS implementation and develop mitigation and adoption plans;
• Define, monitor and report programme benefits, ensuring ERTMS delivers the intended operational, safety, performance and business outcomes and that these benefits are sustained following implementation;
• Support the development and implementation of future operating models, organisational structures, business processes and ways of working required to enable ERTMS operations;
• Work closely with operational and engineering leaders and subject matter experts to ensure business processes, procedures and working practices are updated appropriately;
• Establish and maintain change networks and stakeholder forums to support engagement and adoption across the business;
• Monitor change readiness and employee engagement, identifying emerging risks and implementing corrective actions where required;
• Support managers and supervisors in leading their teams through change by providing coaching, guidance, tools and practical support throughout the implementation lifecycle;
• Develop the overall ERTMS training and competence strategy in collaboration with programme, operational and engineering and training stakeholders;
• Ensure all training requirements arising from ERTMS implementation are identified, planned and delivered effectively;
• Oversee the development, implementation and governance of ERTMS training materials, learning programmes and competence assessment processes;
• Coordinate the scheduling and delivery of ERTMS training to minimise operational disruption while achieving programme objectives;
• Maximise the use of Freightliner's training academies, simulators, instructors and learning facilities to support programme delivery and develop resource plans that optimise the deployment of internal training capability while minimising reliance on external providers where appropriate;
• Work with the Training Academy lead in Ipswich to ensure sufficient capacity exists to support programme delivery requirements around other requirements;
• Identify future training infrastructure, technology and resource needs arising from the ERTMS programme and ensure training facilities and learning technologies support modern, efficient and scalable delivery methods;
• Monitor training effectiveness and competence outcomes, driving continuous improvement where required;
• Ensure compliance with all regulatory, safety and competence requirements associated with ERTMS operations;
• Act as the principal liaison for business change and training activities within the ERTMS Programme;
• Build strong relationships with operational and engineering managers, trade unions, employee representatives, programme partners and industry stakeholders;
• Develop and maintain effective engagement and consultation arrangements with trade unions and employee representatives to support successful workforce adoption of ERTMS;
• Lead engagement activities that promote understanding, acceptance and adoption of ERTMS across the workforce;
• Provide regular progress updates, readiness assessments and risk reports to the Programme Manager and Programme Board;
• Maintain governance arrangements for business change and training workstreams;
• Identify, manage and mitigate risks relating to organisational readiness, competence, training capacity a