ERP Support Coordinator

The Construction Index Ltd; Hemel Hempstead; On-site; GBP 40,000 - 41,000; Full time

Job summary

A leading company in the Aerospace sector is seeking an ERP Support Coordinator for its Hemel Hempstead location. This role involves managing daily ERP operations, providing technical support, and optimizing system performance. The ideal candidate should have strong experience with Priority Software and effective communication skills, working collaboratively with various teams.

Qualifications

• Experience in Priority software as a power user.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide first-level support for ERP system users.
• Develop training programs for Priority software users.
• Conduct audits of data integrity and system configurations.

Skills

Analytical skills

Problem-solving skills

Communication skills

Interpersonal skills

Tools

Priority Software

Job description

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• Town/City: Hemel Hempstead, Hertfordshire
• Posted: 27/05/2025
• Reference: ERPHEMEL_1748335666
  
  

• Salary: £40000 - £41000 per annum
• Type: Full Time
• Region: UK - East
• Town/City: Hemel Hempstead, Hertfordshire
• Posted: 27/05/2025
• Reference: ERPHEMEL_1748335666
  
  

Job Description

ERP Support Coordinator

Job Type: On Site

Start Date: Flexible

Duration: Permanent

Location: Harrow/Hemel Hempstead

Salary: £40k DOE

Sector: Aerospace

We are seeking an experienced and detail-oriented ERP Support Coordinator to join our dynamic team. The ERP Support Coordinator will be responsible for overseeing and managing the daily operations of our Enterprise Resource Planning (ERP) system - Priority Software. This includes providing technical support, troubleshooting issues, coordinating system developments and upgrades, and ensuring seamless integration with other business processes. The ideal candidate will possess a strong understanding of Priority Software, excellent communication skills, and the ability to collaborate with various stakeholders to optimise system performance.

Duties And Responsibilities

Technical Support:

• Provide first-level support for ERP system users, addressing and resolving issues in a timely and efficient manner
• Collaborate with IT and external Priority software provider to troubleshoot and resolve technical problems related to the ERP system
• Monitor system performance and proactively identify areas for improvement
  
  

User Training

• Develop and deliver training programs for Priority software users to enhance their understanding of system functionalities
• Create user guides and documentation to assist users in navigating and utilising the Priority software effectively
  
  

Coordination And Communication

• Collaborate with internal departments to gather feedback and requirements for system enhancements or modifications
• Coordinate solution testing in line with project delivery plans
• Capture and report any negative results found during testing cycles
• Coordinate with ERP Support companies for software updates, developments (customisations), and system upgrades
  
  

System Optimisation

• Work closely with cross-functional teams to identify opportunities for process improvements and system optimisation
• Implement best practices for system usage and data management to enhance overall efficiency
  
  

Quality Assurance

• Conduct regular audits of data integrity and system configurations to ensure accuracy and compliance with organisational standards
• Develop and implement protocols for testing and validating system changes
• Other duties as assigned by the Operations Director or their designee
  
  

Qualifications, Experience And Attributes Required

• Experience in Priority software as a power user
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work collaboratively in a team environment
• Project management skills are a plus
  
  

Working Conditions

• Full Time - 8:30am to 5:00pm - Monday to Friday (Additional hours may also be required on both weekdays and weekends).
• Visa sponsorship may be considered if quality of candidate is exceptional.
• At least 6 months left required on visa if applicable
  
  

About Us

Daniel Owen is an established recruitment consultancy specialising in the placement of quality temporary and permanent workers to all roles in the Built Environment. Working with some of the UK's largest and most respected construction, maintenance, and engineering companies.

If you are interested in hearing more about the ERP Support Coordinator role, please contact Josh on 020 7248 0000.

Apply for this job

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Information Technology

• Industries

  Broadcast Media Production and Distribution

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