ERP Director

Hickey’s Pharmacy; London; On-site; GBP 80,000 - 120,000; Full time

Job summary

Hickey’s Pharmacy seeks a visionary Director of ERP Systems to lead their ERP strategy and governance. This senior role involves overseeing ERP platforms, such as SAP and Dynamics 365, driving digital transformation, and enhancing operational efficiency through data-driven decision-making. The ideal candidate will have extensive ERP management experience and a strong ability to engage with stakeholders across the organization.

Qualifications

• 15+ years of experience in ERP management with leadership roles.
• Familiarity with cloud-based ERP platforms and digital transformation.
• Professional certifications in ERP systems (e.g., SAP, Oracle).

Responsibilities

• Drive the ERP strategy and align with business goals.
• Oversee management and enhancement of ERP systems like SAP and Dynamics 365.
• Lead ERP-related digital transformation initiatives.

Skills

Leadership

Stakeholder management

Innovation

Financial management

Process optimization

Business intelligence

Education

Bachelor’s degree in Computer Science, Information Systems, or Business Administration

MBA or equivalent advanced degree (preferred)

Tools

SAP

Microsoft Dynamics

Oracle

NetSuite

Tableau

Power BI

Job description

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Uniphar group is a rapidly expanding global healthcare services business with a proud heritage in Ireland. Since IPO in 2019, the group has grown both organically and through a series of strategic acquisitions, which continues to strengthen Uniphar’s international reach. With a workforce of over 3000 spread across Ireland, United Kingdom, Netherlands, Nordics, USA and Australia, Uniphar is a trusted global partner to pharma and MedTech manufacturers, working to improve patient access to medicines around the world.

Uniphar provides outsourced and specialised services to its clients, leveraging the strong relationships with 200+ of the world’s best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our highly expert teams. Uniphar is organised into three key divisions; Supply Chain & Retail, Commercial & Clinical Med Tech / Pharma; and Product Access.

We are seeking an experienced and visionary Director of ERP Systems to lead the strategy, governance, and performance optimization of our ERP platforms, including SAP, Dynamics 365 Finance & Operations (F&O), and Business Central. In this senior leadership role, you will drive the alignment of ERP systems with organizational objectives, ensuring seamless integration and functionality across all business units.

The successful candidate will oversee the management, enhancement, and scalability of these critical systems, ensuring they support our operational, financial, and growth ambitions. You will lead ERP-related digital transformation initiatives, leveraging SAP’s robust enterprise capabilities, Dynamics 365 F&O’s powerful financial and operational tools, and Business Central’s flexibility for mid-market operations.

Acting as a bridge between technical teams and business leaders, you will identify opportunities for innovation, enhance decision-making through data-driven insights, and optimize workflows to deliver measurable value. Your role will also encompass the evaluation of emerging ERP technologies, ensuring that our systems remain competitive and aligned with future business requirements.

Strategic Leadership:

• Define and drive the ERP strategy, aligning with overall business goals and long-term vision.
• Evaluate and recommend ERP solutions, upgrades, or replacements to meet evolving business needs.
• Champion ERP-driven digital transformation initiatives to improve operational efficiency and competitive advantage.

Governance and Oversight:

• Establish governance frameworks for ERP usage, ensuring standardization, compliance, and risk management.
• Oversee budgets, contracts, and relationships with ERP vendors and implementation partners.
• Monitor system performance, scalability, and security, ensuring business continuity.
• Accountable for BAU/Change management
• Lead enterprise-wide ERP projects, including new implementations, system upgrades, and cross-functional integrations.
• Direct cross-departmental collaboration to identify and resolve system challenges and enhance functionality.
• Support in the creation of business cases to validate RoI’s on ERP Projects.
• Ensure appropriate resources are available to support the delivery of ERP projects into Uniphar

Stakeholder Engagement:

• Act as the primary point of contact between business leaders and IT teams to translate business requirements into technical solutions.
• Partner with executive leadership to forecast and plan ERP enhancements that support organizational growth.
• Provide thought leadership and guidance to stakeholders on ERP trends and best practices.

Team Management:

• Build, mentor, and lead a high-performing team of ERP professionals, fostering a culture of innovation and accountability.
• Oversee training and development initiatives to ensure end users and technical staff are proficient with ERP tools.
• Cultivate a collaborative working environment across teams to maximize ERP utilization.
• Strategic thinking and business acumen to align ERP capabilities with corporate objectives.
• Exceptional leadership, team-building, and stakeholder management skills.
• Strong financial and contract management expertise.
• Effective communication and ability to influence at all organizational levels.
• Results-driven with a focus on innovation and continuous improvement.
• Proficiency in business intelligence and analytics tools (e.g., Tableau, Power BI).
• Knowledge of regulatory frameworks such as GxP, GDPR, SOX, or other compliance standards.
• Expertise in enterprise architecture, system integration, and process optimization.
• Deep understanding of financial management, supply chain, and other core ERP-supported business processes.
• Proficiency in business intelligence and analytics tools (e.g., Tableau, Power BI).
• Regular Travel to Uniphar sites across Europe & US will be required

Qualifications & Experiences

• 15+ years of experience in ERP management, including leadership roles, with exposure to systems like SAP, Oracle, Microsoft Dynamics, NetSuite, or others.
• 4+ years in a commercial role.
• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field; MBA or equivalent advanced degree preferred.
• Knowledge of regulatory frameworks such as GDPR, SOX, or other compliance standards.
• Familiarity with cloud-based ERP platforms and digital transformation strategies. Professional certifications in ERP systems (e.g., SAP Certified Application Associate, Oracle Cloud Certification).
• Professional certifications in ERP systems (e.g., SAP Certified Application Associate, Oracle Cloud Certification).