ERES - Sales Associate

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ROLE TYPE: Part-time – Permanent contract

REPORTING TO: Store Manager

LOCATION: London - Motcomb

START: Asap

COMPANY PROFILE

Innovative and audacious, ERES is a French luxury brand, the ultimate reference for a sophisticated wardrobe that sublimates women's bodies with allure and comfort.

ERES has been active in the swimwear universe for over fifty years, showcasing unique style and expertise. Acquired by the CHANEL Group in 1996, ERES has expanded its offerings to include lingerie, home wear, beachwear, and activewear.

Based in Paris and designed in its own Studio of Creation, ERES aims to contribute to women's well-being through elegant, comfortable, and sustainable creations.

ERES has a worldwide omnichannel distribution network comprising 22 boutiques, 27 franchises, 237 wholesale partners (including department stores, multi-brands, and hotels), 2 ERES e-commerce sites, and 15 digital platforms.

THE POSITION

Your role is to offer customers a unique and memorable experience to maximize sales and establish long-term relationships, in accordance with ERES standards and brand image.

RESPONSIBILITIES

As a Sales Consultant, your responsibilities include, but are not limited to:

Brand Image

• Represent the Maison ERES image, maintaining exemplary standards and an impeccable appearance
• Act as a Brand Ambassador on the Boutique floor, ensuring a perfect welcome and high-quality service in a luxury environment
• Share your expertise with customers and team members

Sales Skills

• Master and apply ERES Art of Sale techniques
• Have comprehensive knowledge of ERES collections and stock
• Follow and achieve KPIs
• Develop and manage the customer database
• Support fellow Sales assistants

Operations

• Manage the cash desk effectively
• Ensure merchandising guidelines are followed, and counters and fitting rooms are tidy
• Participate in receiving goods, stock management, and boutique reorders

PROFILE

Previous experience in a similar role within fashion retail is advantageous.

Excellent communication and empathy skills

Strong customer service mindset

Curiosity and flexibility to adapt to a changing retail environment and align with business development strategies

Structured, organized, proactive

OUR COMMITMENT

At ERES, we are dedicated to enhancing our customers' well-being through comfortable, stylish, and responsible products designed by our in-house studio. We are currently evolving our business model across brand positioning, product offerings, omnichannel distribution, globalization, customer experience, brand image, and CSR integration. We also prioritize employee well-being and foster a collaborative learning environment. Join us to share in the energy of the ERES brand and bring your passion to our team.