ER Change Manager

Computershare UK; Bristol; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

Join a leading global financial administration company as an ER Change Manager. This role involves driving change, improving processes, and supporting a culture of manager self-service. You will work in a hybrid model from Bristol or Edinburgh, collaborating with a diverse team to enhance employee relations and compliance across jurisdictions.

Benefits

Flexible work

Health and wellbeing rewards

Share purchase scheme

Recognition awards

Qualifications

• Experience driving continuous improvement initiatives.
• Ability to understand and interpret HR policies and procedures.

Responsibilities

• Support planning and implementation of projects for manager self-service.
• Provide consultancy and solutions to key managers.
• Contribute ER expertise to People Team and business projects.

Skills

Communication

Relationship Management

Consulting

Planning and Development

Education

Relevant professional HR qualification

Job description

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Job Description

Employee Relations Manager (Change) - (18 month FTC)

Location: Bristol Or Edinburgh (Hybrid)

In this position, you’ll be based in the Bristol or Edinburgh office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

If you are an experienced Employee Relations Manager or HR professional with experience of effecting change and driving continuous improvement activity, then this is a fantastic opportunity to work in a global organisation. As an organisation which strives for change and improvement, we are looking for an expert in driving a culture of manager self-service, process improvement, and who is able to understand and advocate for Employee Relations considerations within a project group.

A role you will love

Operating in Computershare’s global people team as an Employee Relations Manager (ER Manager), you will work across all regions supporting our continuous improvement activity, particularly facilitating automation and manager self-service from an Employee Relations perspective. You will also support the ER change team with other projects such as delivering organisational change.

Key Responsibilities

• You will support the planning and implementation of projects to drive manager self-service and automation in the Employee Relations field, working with other members of the ER function and People Team both in the UK and globally.
• Work with key managers in the business to provide consultancy and solutions.
• Contribute to related People Team and business projects, providing ER subject matter expertise including driving automation.
• Provide jurisdiction-specific legal/regulatory updates to global policies where local variance is required for regional compliance.
• Work with the ER policy team to ensure that policies are supported by manager guides, toolkits, and training to ensure managers are aware of their obligations.

What will you bring to the role?

• Relevant professional HR qualification.
• Background as an experienced HR Generalist or ER change specialist. Experience of working on non-complex ER cases will be advantageous.
• Ability to understand and interpret HR policies, processes, and procedures, and how to use HR systems to support managers.
• Experience driving continuous improvement initiatives.
• Ability to identify processes and system practices requiring improvement.
• Experience of coaching and developing change capability.
• Knowledge of relevant employment law/regulatory impacts, especially restructuring and TUPE.
• Experience working within a global structure and considering multiple jurisdictions.
• Effective communication skills - Proficiency Level Advanced.
• Knowledge of Organisation - Proficiency Level Advanced.
• Relationship Management - Proficiency Level Advanced.
• Consulting - Proficiency Level Advanced.
• Planning and Development - Proficiency Level Advanced.
• People Policies, Standards, and Procedures - Proficiency Level Expert.

Rewards designed for you

• Flexible work to help you find the best balance between work and lifestyle.
• Health and wellbeing rewards tailored to support you and your family.
• Invest in our business by purchasing shares with salary sacrifice, with company contributions.
• Extra rewards ranging from recognition awards and team events to investment opportunities.

Our welcoming community and experienced colleagues are ready to help you grow. Visit our careers hub at computershare.com/careershub to learn more about our rewards and life at Computershare.

About Us

A company to be proud of

We are a global leader in financial administration with over 12,000 employees across more than 22 countries. At Computershare, our open and inclusive culture supports your growth and career development.

A diverse and inclusive place to work

We value diversity and welcome applications from all. We believe that an inclusive culture is key to excellent results. For support during our recruitment process, visit computershare.com/access for more information.

About The Team

Our Shared Services teams support all business lines globally, including Technology, Security, Finance, Risk, Audit, Governance, Marketing, Communications, and our People team. Join us and help deliver an exceptional employee journey while maintaining high standards worldwide.