ER & Change Lead

www.findapprenticeship.service.gov.uk - Jobboard; United Kingdom; Hybrid; GBP 50,000 - 55,000; Full time

Job summary

A leading vehicle remarketing company in the UK seeks an ER & Change Lead to manage complex employee relations cases. This role offers a hybrid working environment, requiring travel at least twice a week. Candidates should have extensive knowledge of HR principles and employment law, with a CIPD qualification preferred. Responsibilities include supporting high-risk ER cases, collaborating on change projects, and ensuring compliance with employment regulations.

Benefits

Competitive salary

Up to 15% bonus

Flexible working hours

Qualifications

• Extensive knowledge of employment law needed.
• Ability to manage high-risk employee relations cases.
• Experience in leading people-focused change projects.

Responsibilities

• Provide specialist ER case management support.
• Collaborate with HR to deliver change projects.
• Review and flag change programme risks.
• Maintain knowledge of employment law and compliance.
• Manage early conciliation and employment tribunal claims.

Skills

HR principles and practices

Strong communication skills

Attention to detail

Relationship building

Proactive and solution-focused

Education

CIPD qualified or working towards

Tools

Microsoft 365

Job description

ER & Change Lead

Hybrid – Regional travel a minimum of 2 days a week

£50,000 - £55,000 plus up to 15% bonus

40 hours per week Monday – Friday

BCA are the biggest name in Europe’s vehicle remarketing industry, backed by the Constellation Automotive Group, we’re part of a family including cinch and WeBuyAnyCar.com. We’re growing rapidly and are on a key digital transformation journey.

Constellation Automotive Group is the largest vertically integrated digital used car marketplace in Europe, combining the leading digital brands across the segments of consumer to business, business to business and business to consumer. We offer competitive salaries plus attractive benefits, unrivalled support to progress and flexible remote working.

We’re looking for an ER & Change Lead to join our team, reporting directly to the HR Director. In this role, you’ll work flexibly across a variety of people-focused change projects, playing a key part in shaping and delivering initiatives that drive real impact across the business. You’ll lead on complex, high-risk, or high-profile employee relations cases, providing expert guidance and ensuring best practice. As the guardian of BCA UK’s change programme and ER frameworks, you’ll own and evolve our policies, processes, tools, and templates—mitigating risk and ensuring ongoing compliance with employment law.

Key Responsibilities


Provide specialist employee relations case management support in complex, high risk or high-profile cases that have been escalated, providing balanced advice that manages risk but drives end results that are commercially sound and appropriate to the business and our company values
Work in collaboration with HR Business Partners to deliver a range of different people impacting change projects
Review the change programme activity, flagging any risks or concerns to the HR Director, e.g. multiple change projects proposed at the same time, HR1 requirements
Review ER casework reports including disciplinary, appeal, grievance, flexible working and sickness to identify trends, opportunities and risks across BCA UK
Maintain up to date knowledge of employment law and review company policies and procedures to ensure the business is compliant and up to date with the latest requirements and upskill the HR team on changes as and when required
Review ER and Change toolkits and update as necessary
Manage all early conciliation, employment tribunal claims and settlement agreements utilising our legal support team
Manage third party relationships and costs as requested, e.g. Legal & Occupational Health
Lead on continuous improvements across BCA UK ER and change activity
In collaboration with CoEs, ensure, where appropriate change activity and HR priorities are aligned
In collaboration with HR Business Partners, Senior HR Advisors and L&D, facilitate training programmes as required to support colleague change and ER development initiatives
Line manage one direct report


Key Skills


Extensive knowledge of HR principles, practices and employment law
CIPD qualified, working towards or willing to work towards
Strong communication skills, both written and verbal
Excellent attention to detail and accuracy
Proven ability to build strong, effective relationships with stakeholders at all levels
Ability to work independently and as part of a team
Proactive, resilient and solution focussed
Strong IT skills, including proficiency in Microsoft 365
Data analysis skills


Desirable


Project management experience
Experience working in a matrix or complex organisational structure
Commercial acumen and solid understanding of business operations




We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

INDLP