ER Assistant

Expeditors; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global supply chain management firm in Greater London seeks a proactive HR professional to provide employee relations support and assist in talent acquisition initiatives. Responsibilities include managing the employee life cycle, supporting recruitment efforts, and maintaining HR databases. Ideal candidates should have communication skills and experience in HR functions. Additional benefits include private medical insurance and a stock purchase plan.

Benefits

23 days holiday

Private Medical Insurance

Dental and Optical cover

Employee Stock Purchase Plan

Training and Personnel Development Program

EAP

Qualifications

• Experience with employee relations processes.
• Proficient in managing HR databases.
• Strong interpersonal and communication abilities.

Responsibilities

• Provide first line support for employee queries.
• Assist in managing the employee life cycle.
• Ensure timely maintenance of employee files.
• Coordinate onboarding for new employees.
• Support recruitment initiatives and talent sourcing.

Skills

Employee relations support

Recruitment initiatives

Database management

Communication skills

Education

CIPD level 3

Job description

“We’re not in the shipping business; we’re in the information business” – Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 18,000 trained professionals
• 250+ locations worldwide
• Globally unified system

Job Description

Employee Relations

• Providing first line support to employees on ER matters – responding to any queries or problems.
• Assisting managers with the employee life cycle starting.
• Ensuring all files are maintained in a timely and accurate manner and always ready for audit by the UK ER Manager or any regulatory bodies.
• Benefit support and administration.
• Advising managers on recruitment and utilising Smart Recruiters.
• Supporting the UK ER manager with various capability investigations, including grievance and disciplinary issues.
• Writing and issuing letters to employees for any changes.
• Checking and updating managers on reference progress and confirming start dates when the file is complete.
• Ensuring all pre‑employment checks are completed for new starters, including right to work.
• Updating the HR database as and when required.
• Providing references for those requested to the relevant company.
• Coordinating the Service Awards program.

Talent Acquisition

• Liaising with ER representatives and compiling a list of all vacancies within the UK.
• Working with the UK ER Manager to develop a PSL, in collaboration with Legal Counsel and Compliance to read and sign all agency TOB’s.
• Sourcing candidates via various means such as LinkedIn, job boards and Smart Recruiters.
• Increasing our social media presence to attract the best talent.
• Working with managers and developing new recruitment initiatives.
• Increasing awareness of the Apprenticeship scheme and utilisation of the Apprenticeship Levy.
• Coordinating the onboarding process for all UK branches.

Reception

• Providing cover for Reception during lunch hours and during absence.
• Ensuring all Reception duties are completed as required.

Qualifications

• CIPD level 3 and above (although not essential).

Additional Information

• 23 days holiday.
• Private Medical Insurance.
• Dental and Optical cover.
• Employee Stock Purchase Plan.
• Training and Personnel Development Program.
• EAP.

Successful candidate must be eligible to work within the UK.